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Internet Times Out

Discussion in 'Web & Email' started by eric9101, Nov 4, 2007.

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  1. eric9101

    eric9101 Thread Starter

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    When I stay logged into my computer for around 5 hours or so my internet connection stops working. I am connected to a router with 2 other computers and they still work so it's just mine. Is there a setting enabled on my computer that I'm not aware of or am i experiencing an error with my computer? PLEASE HELP. The only way to make it work again is to log out and log back in.
     
  2. TerryNet

    TerryNet Moderator

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    Please show the following--it may contain a hint.

    Start, Run, CMD, OK to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. eric9101

    eric9101 Thread Starter

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    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\New Account>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : your-4fa61722eb
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-01-29-D2-49-FE
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    IP Address. . . . . . . . . . . . : fe80::201:29ff:fed2:49fe%4
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 4.2.2.2
    192.168.1.1
    fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    Lease Obtained. . . . . . . . . . : Sunday, November 04, 2007 5:23:53 PM

    Lease Expires . . . . . . . . . . : Monday, November 05, 2007 5:23:53 PM


    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Automatic Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

    Physical Address. . . . . . . . . : C0-A8-01-64
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Documents and Settings\New Account>
     
  4. TerryNet

    TerryNet Moderator

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    I doubt that this is the cause, but ipv6 sometimes causes strange problems and you don't need it, so suggest that you do:

    Start - Run - ipv6 uninstall - OK

    Other than this I can't think of what might be causing your problem other than maybe some kind of malware (virus, spyware, etc.).
     
  5. eric9101

    eric9101 Thread Starter

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    thanks..i did that..we'll see what happens.
     
  6. eric9101

    eric9101 Thread Starter

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    yeah that didn't work. any other ideas?
     
  7. TerryNet

    TerryNet Moderator

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    No additional ideas yet. Please show an ipconfig /all AFTER your internet connection stops working. You'll need to save it in a temporary file and then post it after you regain connection.
     
  8. eric9101

    eric9101 Thread Starter

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    alright, i'll do that. should be up sometime today.
     
  9. eric9101

    eric9101 Thread Starter

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    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\New Account>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : your-4fa61722eb
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-01-29-D2-49-FE
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 4.2.2.2
    192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, November 22, 2007 2:02:41
    PM
    Lease Expires . . . . . . . . . . : Friday, November 23, 2007 2:02:41 PM


    C:\Documents and Settings\New Account>
     
  10. eric9101

    eric9101 Thread Starter

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    thats after the internet times out.
    please get back to me asap.
     
  11. TerryNet

    TerryNet Moderator

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    That's a perfectly good ipconfig /all. Looking only at that I would guess that you have perfect internet access. The following tests may shed some light on the problem.

    Open a command prompt and try the following commands. When you do this at first you will get Replies to each ping. We want to know what happens when you lose the connection and try the pings again.

    ping 192.168.1.100
    ping 192.168.1.1
    ping 4.2.2.2
    ping yahoo.com

    (If you are not familiar with this troubleshooting, those pings are testing communication with your own NIC, your router, an internet address, and an internet name to test DNS.)
     
  12. eric9101

    eric9101 Thread Starter

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    ok now do i run these tests when the internet is working or after it has timed out?
     
  13. TerryNet

    TerryNet Moderator

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    Yes. Both. See 2nd paragraph of post #10.
     
  14. eric9101

    eric9101 Thread Starter

    Joined:
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    With Internet Working :
    ping 192.168.1.100:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\New Account>ping 192.168.1.100

    Pinging 192.168.1.100 with 32 bytes of data:

    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Documents and Settings\New Account>




    ping 192.168.1.1:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\New Account>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:

    Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Documents and Settings\New Account>

    ping 4.2.2.2:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\New Account>ping 4.2.2.2

    Pinging 4.2.2.2 with 32 bytes of data:

    Reply from 4.2.2.2: bytes=32 time=20ms TTL=57
    Reply from 4.2.2.2: bytes=32 time=23ms TTL=57
    Reply from 4.2.2.2: bytes=32 time=22ms TTL=57
    Reply from 4.2.2.2: bytes=32 time=19ms TTL=57

    Ping statistics for 4.2.2.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 23ms, Average = 21ms

    C:\Documents and Settings\New Account>



    ping yahoo.com:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\New Account>ping yahoo.com

    Pinging yahoo.com [66.94.234.13] with 32 bytes of data:

    Reply from 66.94.234.13: bytes=32 time=109ms TTL=51
    Reply from 66.94.234.13: bytes=32 time=110ms TTL=50
    Reply from 66.94.234.13: bytes=32 time=108ms TTL=51
    Reply from 66.94.234.13: bytes=32 time=108ms TTL=50

    Ping statistics for 66.94.234.13:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 108ms, Maximum = 110ms, Average = 108ms

    C:\Documents and Settings\New Account>



    These are all of the results with the Internet working, once it times out i will post those.
     
  15. TerryNet

    TerryNet Moderator

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    OK, we'll be looking for 'em.
     
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