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Internet trouble on girlfriend's laptop

Discussion in 'Web & Email' started by Tsukino, Feb 10, 2007.

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  1. Tsukino

    Tsukino Thread Starter

    Joined:
    Feb 10, 2007
    Messages:
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    Sadly I don't have access to said laptop to speed things along some. Apparently her internet runs just fine, no problems except for the fact that she completely timeouts on this one site. Pinging completely timeouts, and tracert timeouts on the second hop. I even had her try to ping and tracert the IP address of the host of the site, and that also timeouts. What could be causing this annoying problem?
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    That it leaves the PC and has an issue on a server located elsewhere would suggest that that server has a problem with the IP range the laptop is using.

    The IP address is allocated by your ISP, there is nothing you can do directly, the problem is not yours to fix as I see it.

    You should discuss it with your ISP perhaps?
     
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