Internet trouble

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tripwire13

Thread Starter
Joined
Sep 11, 2012
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41
Hello,
I have Mozilla Firefox version 75.0, and just recently when I am on a website my screen and mouse cursor starts freezing up for several minutes. I would like to know what is causing this and what I can do to fix it?​
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20190731222155.000000-300
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9, CPU Count: 4
Total Physical RAM: 6 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 904 GB (233 GB Free);
Motherboard: LENOVO MAHOBAY, ver Win8 STD MM DPK IPG, s/n ES11408735
System: LENOVO, ver LENOVO - 1230, s/n ES11408735
Antivirus: Norton 360, Enabled and Updated
 

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
40,552
Typically happens to me in Chrome if I have too many tabs up or if some of the tabs have heavy content... check Task Manager to see if your CPU, RAM, or HDD usage spikes at that time.
 

tripwire13

Thread Starter
Joined
Sep 11, 2012
Messages
41
And, sometimes, after the screen freezes up, my internet connection goes out. I wonder what is going on?
 
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