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Internet works fine...until going through router

Discussion in 'Networking' started by louisj23, Oct 16, 2007.

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  1. louisj23

    louisj23 Thread Starter

    Jun 11, 2001
    This is weird.
    Cable internet works fine when I go straight from the modem to the computer ethernet port.
    However, if I do anything through a router I can barely get a signal or a connection even to google.
    Here's what I've tried so far....
    I have a Belkin45 Router and a Netgear WGR614 Router
    I have gone straight from the cable modem through each router into the ethernet port of the computer...nothing
    I have gone from the modem to the router and used my Netgear wireless USB and I get a signal from the router, I scan the network and find the router no problem but still can not connect to the internet. Did this with each router and found each one no problem.
    I have tried 6 different cables
    I keep getting server not found or time outs.
    Like I said, weird.
  2. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    Please supply the following info, exact make and models of the equipment please.

    Make and model of the broadband modem.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Make/model of network card or wireless adapter.
    Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

    Let's try this with either of the routers:

    Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

    • Turn off everything, the modem, router, computer.
    • Connect the modem to the router's WAN/Internet port.
    • Connect the computer to one of the router's LAN/Network ports.
    • Turn on the modem, wait for a steady connect light.
    • Turn on the router, wait for two minutes.
    • Boot the computer.
  3. louisj23

    louisj23 Thread Starter

    Jun 11, 2001
    Yeah, sorry I should have put all that info in.
    Modem: SURFboard SB3100 Cable Modem
    Connection : Wired directly to computer from modem works fine
    Wireless using WGR614v5 Netgear router and WPN111 wireless USB the router is identified on the computer through the Netgear smart Wizard and it's a good connection but no able to access the internet. Wireless I'm using WEP protection
    OS: Windows XP SP2 - fresh install 2 days ago.
    This problem just started a few days ago out of nowhere for no reason. Now this also happens with 2 other routers but I'm sticking with the netgear.
    I have gone through the Netgear smart wizard for the router about 15 times and have set it to obtain IP addresses/DSNs/Gateway IP automatically as well as manually entering them.
    Only one time did it pick up a connection but then I lost it. That is how it was going when I was surfing the net with the wireless, occasionally I would get on but it was only after 20 attempts just to get on to google!
    I have reset the router
    I have been doing this with the computer on but I'm going to give it a shot off now, doubt that'll do it though.
  4. louisj23

    louisj23 Thread Starter

    Jun 11, 2001
    or it will.
    I am not going to mark this as solved yet though until I have it going all day without error.
    As I said I have gotten shorts periods of internet time and this may be one of them.
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