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internet works in safe mode... not in normal mode :(

Discussion in 'Virus & Other Malware Removal' started by megad, May 27, 2005.

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  1. megad

    megad Thread Starter

    Joined:
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    My internet wont work unless I'm in 'Safe Mode With Network Support'. This just started 2 days. All other computers on my network are fine, except this one. Can anyone suggest anything?

    I'm running Windows XP.

    I've done countless virus scans and adware scans.

    I got frustrated last time with hijack this, so I just checked off everything and clicked "Fix". That didnt work.

    I managed to fix some things in the Event Viewer. Now I get Event 7031 and that is the only error I receive. Details -
    "The Workstation Service Library service terminated unexpectedly. It has done this 397 time(s). The following corrective action will be taken in 3000 milliseconds: Restart the service.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp."


    One time I thought I had it fixed, but like 10 min later it went back into safe mode.

    Ran something called Win Sock XP fix which basically restored tcp/ip settings but that didnt work. That was a temporary fix. NOw I'm stuck without a clue.

    Ran symantec a few times. Found a few viruses, but they got deleted quickly. Here's a list of viruses they found and fixed.

    userint32.exe virus name W32.Allim
    rdriv.sys virus name Trojan Horse
    msaccrt.exe virus name W32.Allim
    lanmany.exe virus name Backdoor.Staprew.B
    aight.exe virus name Backdoor.Trojan



    Does anyone have any reccommendations? Re-formatting isnt really an option.
     
  2. megad

    megad Thread Starter

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    bump
     
  3. Alan18

    Alan18

    Joined:
    Feb 9, 2005
    Messages:
    4,007
    Please post a HijackThis log

    There is a link to it in my signature.

    Alan
     
  4. megad

    megad Thread Starter

    Joined:
    May 27, 2005
    Messages:
    9
    Logfile of HijackThis v1.99.1
    Scan saved at 5:37:34 PM, on 5/27/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HijackThis\HijackThis.exe

    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\Program Files\80211abg\acs.exe (file missing)
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
    O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
     
  5. megad

    megad Thread Starter

    Joined:
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    Messages:
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    That was when I was in safe mode.
     
  6. megad

    megad Thread Starter

    Joined:
    May 27, 2005
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    bump
     
  7. megad

    megad Thread Starter

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    Messages:
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    Can someone help me out?
     
  8. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    A safe mode HJT log will not tell us anything.
    As no drivers are loaded (only basic essential services) there is nothing to see.

    "checking everything" in HJT is reckless in the extreme. I would recommend a repair install of XP.
     
  9. megad

    megad Thread Starter

    Joined:
    May 27, 2005
    Messages:
    9
    OK, I restored the HJT backups from when I deleted everything, and I ran it again in normal mode.

    This is what I got.

    Logfile of HijackThis v1.98.2
    Scan saved at 1:22:02 AM, on 5/28/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\ibmpmsvc.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\userint32.exe
    C:\head891238.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\svhosts.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\WINDOWS\system32\TpShocks.exe
    C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
    C:\WINDOWS\system32\RunDll32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
    C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\svhosts.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\WINDOWS\System32\cisvc.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\System32\QCONSVC.EXE
    C:\WINDOWS\system32\TpKmpSVC.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ecampus.bentley.edu/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\userint32.exe
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: C:\WINDOWS\lbbho.dll - {7B85400C-1110-471C-BB4D-D5EC7F8CAB02} - C:\WINDOWS\lbbho.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [eTunnel] C:\head891238.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Windows Services Hosts] svhosts.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
    O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
    O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
    O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
    O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
    O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.13R] C:\head891238.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\userint32.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
    O4 - HKLM\..\Run: [iEk2d.exe] c:\documents and settings\shaffer_jame\local settings\temp\iEk2d.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [ujCUb.exe] C:\documents and settings\shaffer_jame\local settings\temp\ujCUb.exe
    O4 - HKLM\..\Run: [ORmeibdGh.exe] C:\documents and settings\shaffer_jame\local settings\temp\ORmeibdGh.exe
    O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
    O4 - HKLM\..\Run: [QCWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Lsass] C:\aight.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\lanmany.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [cOQdUilf0.exe] C:\documents and settings\shaffer_jame\local settings\temp\cOQdUilf0.exe
    O4 - HKLM\..\Run: [Rg6UNc.exe] C:\documents and settings\shaffer_jame\local settings\temp\Rg6UNc.exe
    O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Windows Services Hosts] svhosts.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\googletoolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\googletoolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\googletoolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\googletoolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\googletoolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094248803030
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/aslibmain/aslib/content/IbmEgath.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc1.webresponse.one.microsoft.com/media/xp/TLIEFlash.CAB
    O16 - DPF: {EFF2715A-2294-470D-BC71-B2FEFCB968AC} - https://deploy.bentley.edu/fall2003/90A10409-6000-11D4-8CFE-0150048383C9/install.cab
    O16 - DPF: {F024C1CA-5915-462E-B7C0-3BC993206553} - https://deploy.bentley.edu/fall2003/MO110409-6000-11D3-8CFE-0150048383C9/install.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = blue.ad.bentley.edu
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll



    I think it has to do with the last couple things...

    "O16 - DPF: {EFF2715A-2294-470D-BC71-B2FEFCB968AC} - https://deploy.bentley.edu/fall2003/90A10409-6000-11D4-8CFE-0150048383C9/install.cab
    O16 - DPF: {F024C1CA-5915-462E-B7C0-3BC993206553} - https://deploy.bentley.edu/fall2003/MO110409-6000-11D3-8CFE-0150048383C9/install.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = blue.ad.bentley.edu
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll"


    What do you think?
     
  10. megad

    megad Thread Starter

    Joined:
    May 27, 2005
    Messages:
    9
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