invaild backup web application

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suzannie1208

Thread Starter
Joined
Apr 11, 2004
Messages
7
im getting the message invalid backup web application when i start my computer. i tried searching all programs, and deleting all the back ups this did not work please help its annoying.
 

suzannie1208

Thread Starter
Joined
Apr 11, 2004
Messages
7
o recieved an email telling me to do a system restore and edit for invalid back up web application where and to what system do i need to restore.i just need a little bit more info sorry.....computers and i dont get along
 
Joined
Jan 20, 2000
Messages
2,984
You recieved an email telling you to do a System Restore? That doesn't sound right. Sounds like a scam. A little more info here would help a lot. In fact, a lot more info would help. Please take your time and explain your problem in as much detail as you can. This will ensure a response from the people here who volunteer their time to help. :)
 
Joined
Dec 9, 2000
Messages
45,855
In most cases the "backweb" issue is easily resolved by simply deleting the startup for it. It is not a required or even useful startup application.

If you want to know what to delete, post a HijackThis Scanlog. Unzip it to a permenant folder, run it and select Scan. Then save the Scanlog and copy/paste the results here.

http://www.spywareinfo.com/~merijn/downloads.html
 
Joined
Dec 9, 2000
Messages
45,855
The download for it is on the page I linked to in my last post. Just follow my instructions for using it.
 

suzannie1208

Thread Starter
Joined
Apr 11, 2004
Messages
7
here are my results
Logfile of HijackThis v1.97.7
Scan saved at 6:03:25 PM, on 4/13/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\windows\msbb.exe
C:\WINDOWS\wdskctl.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\WINDOWS\System32\fxayjudw.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM95\aim.exe
C:\Program Files\Common Files\AOL\Screensaver\ygpsstra.exe
C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
C:\Program Files\Internet Optimizer\actalert.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Microsoft Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\OSA.EXE
C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\Program Files\KaZaA Lite\Kazaa.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.ieplugin.com/search.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cox.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.ieplugin.com/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://search.ieplugin.com/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.ieplugin.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.ieplugin.com/q.cgi?q=%s
R3 - URLSearchHook: (no name) - _{9368D063-44BE-49B9-BD14-BB9663FD38FC} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - C:\WINDOWS\systb.dll
O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem214.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Intelligent Explorer - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - C:\WINDOWS\systb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [workflo] E:\install\workflow.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [msbb] c:\windows\msbb.exe
O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe
O4 - HKLM\..\Run: [navgp] C:\WINDOWS\navgp.exe
O4 - HKLM\..\Run: [SearchEnhancement] "C:\Program Files\scbar\v9\scbar.exe" /H
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [izudcvwh] C:\WINDOWS\System32\fxayjudw.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [You've Got Pictures Screensaver] C:\Program Files\Common Files\AOL\Screensaver\ygpsstra.exe
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
O4 - HKCU\..\RunOnce: [DeleteIESearchbar] rundll32.exe advpack.dll,DelNodeRunDLL32 "c:\progra~1\iesearchbar\iesearchbar.dll"
O4 - Startup: Microsoft Greetings Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O9 - Extra 'Tools' menuitem: IMI (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2AB65D8C-517B-4830-BDD9-5530A9D9ECA2} (Tax$imple) - https://www.taxsimple.com/citrix/tax$imple.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/ClickYesToContinue/bridge-c17.cab
O16 - DPF: {A1B09066-C95C-4EF6-8DFD-3DD0AFE610B6} (AOL YGP Screensaver) - http://pak04.pictures.aol.com/ygp/aol/plugin/screensaver/YGPPicScreensaver.en-US.9.1.6.20.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{80FF4A9C-3EF5-48F3-9CA8-EAB2009DD99F}: NameServer = 205.188.146.146
 
Joined
Dec 9, 2000
Messages
45,855
You have a badly compromised system and I will move the thread to the Security forum for further follow-ups. In the mean time follow these instructions.

1 -- download and run the CoolWebShredder, CWShredder.exe from the site below. Hav it FIX problems and then reboot.

http://www.spywareinfo.com/~merijn/downloads.html

2 -- Check all these remaining entries in the HijackThis Scanlog, close all browser windows and select "fix checked". Then reboot.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.ieplugin.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.windowenhancer.com/np...stmpl1&sstring=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.ieplugin.com/search.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://search.ieplugin.com/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.ieplugin.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.ieplugin.com/q.cgi?q=%s
R3 - URLSearchHook: (no name) - _{9368D063-44BE-49B9-BD14-BB9663FD38FC} - (no file)

O2 - BHO: (no name) - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - C:\WINDOWS\systb.dll
O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem214.dll

O3 - Toolbar: Intelligent Explorer - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - C:\WINDOWS\systb.dll

O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [msbb] c:\windows\msbb.exe

O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe
O4 - HKLM\..\Run: [navgp] C:\WINDOWS\navgp.exe
O4 - HKLM\..\Run: [SearchEnhancement] "C:\Program Files\scbar\v9\scbar.exe" /H
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [izudcvwh] C:\WINDOWS\System32\fxayjudw.exe

O4 - HKCU\..\Run: [You've Got Pictures Screensaver] C:\Program Files\Common Files\AOL\Screensaver\ygpsstra.exe

O4 - HKCU\..\RunOnce: [DeleteIESearchbar] rundll32.exe advpack.dll,DelNodeRunDLL32 "c:\program files\iesearchbar\iesearchbar.dll"

3 -- Install, UPDATE, and run a full Ad-aware scan following Winchester's directions. Reboot afterwards


Ad-Aware Home Page and Ad-Aware 6: Reference Guide by Winchester73

4 --If any of the bolded files or folders above remain, delete them

5 -- post a new Scanlog
 

suzannie1208

Thread Starter
Joined
Apr 11, 2004
Messages
7
Logfile of HijackThis v1.97.7
Scan saved at 10:14:52 PM, on 4/14/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM95\aim.exe
C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Microsoft Office\OSA.EXE
C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG05.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cox.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [workflo] E:\install\workflow.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
O4 - Startup: Microsoft Greetings Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2AB65D8C-517B-4830-BDD9-5530A9D9ECA2} (Tax$imple) - https://www.taxsimple.com/citrix/tax$imple.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/ClickYesToContinue/bridge-c17.cab
O16 - DPF: {A1B09066-C95C-4EF6-8DFD-3DD0AFE610B6} (AOL YGP Screensaver) - http://pak04.pictures.aol.com/ygp/aol/plugin/screensaver/YGPPicScreensaver.en-US.9.1.6.20.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{80FF4A9C-3EF5-48F3-9CA8-EAB2009DD99F}: NameServer = 205.188.146.146

new log
 
Joined
Dec 9, 2000
Messages
45,855
Well the Scanlog looks a 1000 % better.

If you are still getting the backweb error, here's what I would do. Go to Start > Run msconfig and select the Startup tab.

Remove the check for this item:

O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

Alternately you could use HijackThis to delete it; it is not a required file.

INfo:

Program Name: hp center
Executable Name: BACKWEB-137903.exe
Required: NO!! Virus, spyware, or resource hog
Comments: Based upon HP's own description from here - "With the My HP Center, consumers have access directly from the desktop to Internet sites featuring special offers for HP customers ranging from personal finance and shopping to digital imaging and music" I have classified this as adware.*The number may change - if yours is different let me know

ref: http://www.lafn.org/webconnect/mentor/startup/PENINDEX.HTM

By the way I would also recommend dumping these items:

O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O4 - Startup: Microsoft Greetings Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE

You can review those and others using the link I provided above and make your own startup choices. Msconfig is the best choice for disabling these as you can re-enable them easily if you change your mind.
 
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