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Invisible firewall that I cannot delete or disable

Discussion in 'Windows XP' started by WatsonSword, Jul 1, 2007.

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  1. WatsonSword

    WatsonSword Guest Thread Starter

    Joined:
    Aug 9, 2005
    Messages:
    26
    I run a Compaq Presario under Windows XP with a 515j pentium 4 and firefox.

    A while back I posted a series of complaints on the security board about suddenly being unable to access features on my PC including internet, search and windows media player.
    I don't remember what I originally thought it was, but after a while I thought it was a virus. Turns out I had multiple firewalls running on the system.

    So I swept my PC getting rid of all security software, planning on reinstalling a single suite.
    I got my internet back, but but I still can't access media player, search, and several other functions.
    I checked it out and the PC still shows that Kaspersky firewall is running. I erased all traces of Kaspersky software using uninstalling software and hijackthis, but it still shows up as running. And when I go through the entire system file by file, I find nothing by Kaspersky.
    The Kaspersky uninstal from their own website doesn't do anything.

    Can anyone help me with this problem?
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Yes from what you explained I think the best thing to do is backup all of the important data on your computer to another media like CD-R's, DVD, or thumb drive or whatever you like to use, and once this is done do a clean reinstall of Windows and format during the installation.

    If you are having all of these problems especially a firewall you can not see or find along with the other problems this would be the quickest way out of the situation.
     
  3. Duckman69

    Duckman69

    Joined:
    Jun 26, 2007
    Messages:
    818
    you said "uninstalling software" did u use the uninstaller? or a program designed for removing something your having trouble deleting ... if thats the case you should reisntall the firewall program then use the uninstaller... if that doesnt work, i would go with ozrom's advice just wipe it clean ... if you dont have a cd :/ well tahts a probelm but post back here and let us know...
    ~later
     
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