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iomega External Hard Drive won't recognize

Discussion in 'Hardware' started by katelynknn, Nov 28, 2011.

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  1. katelynknn

    katelynknn Thread Starter

    Joined:
    Nov 28, 2011
    Messages:
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    Hello,

    I am trying to run an iomega Select Desktop Hard Drive, 1 TB. You can see it here (http://reviews.cnet.com/external-ha...-34147148.html?tag=contentMain;contentBody;2r)

    I cannot find any drivers or any info really for this device online.

    I am running Windows 7 on a intel core i5 processor. I used to have no problem running it on this computer. It now will not show up in Disk Management or Device Manager. The blue light on the device is on and I have even tried a different power supply as well as a different port, and unplugging/restarting the computer.

    The only other thing I can think of is the USB cord may be bad, but I don't have anything to try out. I am hoping that it is not completely dead - lots of files on this device. :(

    Please let me know if you need any more info or if there is anything else I can try! I'm desperate! Thanks in advance
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Does it work on another machine?

    Has it been bumped or knocked or dropped?

    Youu should have all your files backed up especially those on portable drives because they are the most likely to fail and lose all their files. All hard drives will fail.

    If it doesn't appear in Device Manager, then the drive or its enclosure may be faulty (if not the cable). If it is under warranty, you should replace it. If not, you may need to remove the drive from its case and try connecting it to a machine through a USB adapter or connected internally to a desktop PC to see if it works without the enclosure.

     
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