laurenceparsons
Thread Starter
- Joined
- Nov 8, 2007
- Messages
- 3
Hello All,
Yesterday I upgraded a Dell laptop with more RAM, from 384Mb to 2Gb, and that worked fine; the PC sees the new RAM. However, now it will not connect to the Internet. We have a Qwest 2Wire DSL modem with wireless, and it normally issues an address of 192.168.0.66 to this laptop. Now DHCP gives it 192.168.16.xxx which of course is a different subnet.
If I change the Dell wireless adapter to use a static IP (the original address) it connects fine. This laptop user does not have an ethernet cabled connection available in his office, so its wireless or nothing. He also has Verizon vzaccess software loaded which he uses to connect to the Internet while traveling, which he does almost every week.
I'm stumped. I don't know why his laptop should suddenly be getting a different IP address now. He doesn't have the knowledge to manually change his IP settings every time he's in a new location. Any ideas would be appreciated, thanks.
Laurence
Yesterday I upgraded a Dell laptop with more RAM, from 384Mb to 2Gb, and that worked fine; the PC sees the new RAM. However, now it will not connect to the Internet. We have a Qwest 2Wire DSL modem with wireless, and it normally issues an address of 192.168.0.66 to this laptop. Now DHCP gives it 192.168.16.xxx which of course is a different subnet.
If I change the Dell wireless adapter to use a static IP (the original address) it connects fine. This laptop user does not have an ethernet cabled connection available in his office, so its wireless or nothing. He also has Verizon vzaccess software loaded which he uses to connect to the Internet while traveling, which he does almost every week.
I'm stumped. I don't know why his laptop should suddenly be getting a different IP address now. He doesn't have the knowledge to manually change his IP settings every time he's in a new location. Any ideas would be appreciated, thanks.
Laurence