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IP address won't renew, can't connect to the internet, no default gateway! D:

Discussion in 'Networking' started by styra, Jun 23, 2010.

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  1. styra

    styra Thread Starter

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    Hi guys, so I have a HP mini and for some reason it suddenly stopped being able to connect to the internet!! I've clicked repair-- no luck. I've done that ipconfig/renew thing--didn't work.

    My IP now starts with 169, and that is new. Could that be something to do with it?

    The network detail thing doesnt have any default gateway, DNS server or WINS server, if that is relevant.

    I am computer illiterate and I'm really really hoping someone can help me! Thanks so much you guys! :D
     
  2. JohnWill

    JohnWill Retired Moderator

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    What version of Windows? Is this wired or wireless? If wireless, have you tried it wired?
     
  3. styra

    styra Thread Starter

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    Yes, just tried it. It worked when I connected it with the wire.
     
  4. styra

    styra Thread Starter

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    Is there a way to make it work wirelessly though?
     
  5. JohnWill

    JohnWill Retired Moderator

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  6. Rockn

    Rockn

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    Is your wireless adapter set to acquire an IP address via DHCP? Is WEP or anything else set up on the router for wireless security? Is it conneting and just not getting an IP address?
     
  7. styra

    styra Thread Starter

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    Alright, I removed all the stored wireless network profiles and tried connecting again. It didn't work :(

    Rockn, I don't know what DHCP or WEP is, so I can't answer your question. Sorry :(
     
  8. Rockn

    Rockn

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    When you look at the wireless networks that are available does your home network show up on the list? Does it say it is secured? If it does you will need a key to connect to it. DHCP is a protocol that allows for assigning IP address to clients that request them.
     
  9. JohnWill

    JohnWill Retired Moderator

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    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.



    Let's see this as well.


    Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.


    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
     
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