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Ipad Air 2 64GB Silver

Discussion in 'Apple Mobile Devices' started by bunbarian, Aug 21, 2017.

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  1. bunbarian

    bunbarian Thread Starter

    Joined:
    Aug 21, 2012
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    When I power up my Ipad 2 I get the following onscreen message "I Pad is disable Connect to ITunes." I have connected the device to my PC running Windows 10 via a USB cable but I still don't seem to be able to get off the start up screen and that message. The I Pad has no Phone card fitted to it either.

    Can anyone please assist me?

    I want to learn the idiosyncrasies of the IPad and use it when I am away from my PC.

    Thanks people.
     
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  3. etaf

    etaf Wayne Moderator

    Joined:
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    have you run itunes on the pc

    https://support.apple.com/en-ie/HT204306
    https://discussions.apple.com/thread/6187073?tstart=0

    hold the home button and power button together - continue to hold both buttons after the apple logo appears
    then the Connect to itunes icon appears

    click on restore and itunes will download the software
    at the end it will error installing
    you will then need to
    repeat
    hold the home button and power button together - continue to hold both buttons after the apple logo appears
    then the Connect to itunes icon appears
    restore
    and then as the software has been downloaded it will install the software again

    This will erase the device

    If you have used icloud on the ipad , as security , you will be asked to enter the password for the AppleID the device used
     
  4. bunbarian

    bunbarian Thread Starter

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    Wayne

    I tried your solution and got to the screen shown on the apple support page you sent me but from there I have no restore button on that page.

    Can you please tell me what I am doing wrong?

    Phil
     
  5. etaf

    etaf Wayne Moderator

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    do you have itunes open on the PC ?

    On the Ipad did you see the Itunes logo
    here is an image of an iphone with the logo
    https://support.apple.com/en-gb/HT203122

    On the PC run itunes and make sure its the latest version
    Connect the ipad to the PC with the USB cable you use to charge the ipad
    Hold the Home and Power buttons until you see the itunes connection logo as linked above -
    Thats what should appear on the ipad
    now on the PC a message should appear on the PC screen
    to restore
    You can see a screen shot of what should come up on the PC here
    https://support.apple.com/en-nz/HT201252
     
  6. bunbarian

    bunbarian Thread Starter

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    No I never got an Itunes logo Just the white cord from the bottom of the screen up to the middle of the page. But no Logo.

    Phil
     
  7. etaf

    etaf Wayne Moderator

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  8. bunbarian

    bunbarian Thread Starter

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    Even with your help I can't get it to download anything from ITunes page.

    Does the Ipad need to have a SIMM Card in it to achieve the results you outline in your replies?
     
  9. etaf

    etaf Wayne Moderator

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    no simm card needed

    what are you trying to do exactly

    its the itunes program on the pc - not a web page
     
  10. bunbarian

    bunbarian Thread Starter

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    Sorry I don't understand. I do not have ITunes on my PC. How do I get it onto my PC please????
     
  11. etaf

    etaf Wayne Moderator

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    you need to download itunes onto the PC from here
    https://www.apple.com/itunes/download/
    then install the program onto the PC

    Did you read my 1st post 2 and click on the links and read those articles ???
     
  12. VishalKumar

    VishalKumar

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  13. texasbullet

    texasbullet Ramon

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    You need to have an apple account to activate your phone and use the applications to be installed including itunes.
     
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