IPhone Stopped Receiving Notifications for one App

bkford

Thread Starter
Joined
May 17, 2007
Messages
166
Recently my husband (iPhone 8Plus) and I (iPhone 7Plus) both stopped receiving notifications for the app Family Wall. The FW support people say they can’t solve it b/c they can’t re-create the problem. But I’m wondering if there is something specific to our devices...Other people in our family circle ARE receiving their FW notifications. My husband and I are the only ones who have two devices (each) where the app has been installed (we each have an iPhone and an iPad). All devices have the latest iOS updates (but the problem was happening before the most recent one, today). All the notification settings on the device settings and within the FW settings are all turned on and exactly the same as some folks who ARE getting notifications. Is there something I could check that could be blocking the notifications?
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,929
I would try uninstalling and reinstalling the application.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,929
Let us know if it works please.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,929
I'm sorry to hear that. Hopefully someone else will have some suggestions for you.
 

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