iPHone Won't Charge

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allisonbonde

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Nov 28, 2018
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I have tried cleaning my charging port with toothpicks and a toothbrush but my charger won't work and neither will my headphones when I put them in. Can anyone help?
 

Drabdr

Brad
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Joined
Nov 26, 2007
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12,801
Hello Allisonbonde!

Unfortunately I’m not sure of a fix. I probably would recommend in the future not using hard objects like a toothpick. That can’t be good for it. A qtip with light isopropyl alcohol should suffice for any needed cleaning if it’s needed at all.

If it was just not charging I might lean towards the cable. But if the headphones aren’t recognized either, that does suggest an issue with the port on the device.

What I would do is drop by an Apple Store and see if they can determine quickly what the issue is. They can also let you what repair costs would be.

Minimally I would check with a friend coworker who has known good cable and headset and make sure the same issue is replicated with them.
 
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