Solved Ipod nano not connecting to itunes and frozen?


Thread Starter
Sep 18, 2020
i've been trying to connect my ipod to itunes on my windows 10 computer through a USB cable, but it isn't showing up on the devices list. when it's plugged in, it says do not disconnect, but when i unplug it it says ok to disconnect, and is frozen on that screen. i tried to force a restart and it won't work. it won't turn off or change page, it's stuck there and i can't seem to fix it. how do i fix that and get it to show up on itunes? (the itunes is logged in and fully updated)

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