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Ipod Software not installing correctly

Discussion in 'Multimedia' started by dranip66, Oct 1, 2008.

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  1. dranip66

    dranip66 Thread Starter

    Oct 1, 2008
    I just bought a Nano 8GB, installed the software used it for a week with no issues, then this week I get an error message "The software required for communicating with the iPod is not installed correctly. Please reinstall software" Then a widow for the drive the Ipod is in opens with a list of empty folders: Calendars,Contacts,Notes. Recordings, and a file named metadata_never_index, they all have a date modified 10-18-2063. I contacted Apple , did the uninstall,with windows uninstall cleanup, a few times, still no luck! Apple tech reccomended bringing the iPod to an apple store to run on a windows system and it worked fine, so that ruled out the unit malfunctioning. I am running Windows XP Home Edition. I also read a thread in here that someone had a similar problem and unistalled the USB controllers and rebooted, still no luck. When I do the uninstall with the widows cleanup, I remove all five componenets, iTunes,Quicktime,Bojour,Apple mobile, andApple update.
    Hope someone can help?

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