irql_not_less_or_equal BSOD

FalconVirtue · Nov 14, 2011

So I've gotten two BSODs now in the past week, and the message is irql_not_less_or_equal. Now I didn't have time to save the rest of the info before it shut down, but I did view the event viewer for the crashes, and well hopefully someone here can tell me what it says or specifically means. I'll post the error check first, then the bugcheck.

Log Name: System
Source: EventLog
Date: 11/13/2011 10:09:47 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MININT-QLCCDPO
Description:
The previous system shutdown at 10:08:33 PM on ?11/?13/?2011 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-11-14T03:09:47.000000000Z" />
<EventRecordID>6850</EventRecordID>
<Channel>System</Channel>
<Computer>MININT-QLCCDPO</Computer>
<Security />
</System>
<EventData>
<Data>10:08:33 PM</Data>
<Data>?11/?13/?2011</Data>
<Data>
</Data>
<Data>
</Data>
<Data>15139</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DB070B0000000D001600080021007503DB070B0001000E000300080021007503080700003C00000001000000080700000000000058020000010000004C020000</Binary>
</EventData>
</Event>
Click to expand...

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 11/13/2011 10:09:50 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MININT-QLCCDPO
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xfffffa8005fdf7f0, 0x0000000000000002, 0x0000000000000001, 0xfffff80002b37ab7). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111311-16863-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-11-14T03:09:50.000000000Z" />
<EventRecordID>6878</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>MININT-QLCCDPO</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000000a (0xfffffa8005fdf7f0, 0x0000000000000002, 0x0000000000000001, 0xfffff80002b37ab7)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">111311-16863-01</Data>
</EventData>
</Event>
Click to expand...

Oh and here's my system info:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: AMD Athlon(tm) II P340 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 2811 Mb
Graphics Card: ATI Mobility Radeon HD 4250, 256 Mb
Hard Drives: C: Total - 224471 MB, Free - 199764 MB; D: Total - 14000 MB, Free - 5660 MB;
Motherboard: Dell Inc., 0C8PJJ
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
Click to expand...

Mark1956 · Nov 14, 2011

Hi, please attach the minidumps for both crashes so they can be analysed.

First locate your minidump files, they are usually found by clicking on your C: drive, in Windows Explorer, then click on Windows to view the contents. If your operating system is installed under a different drive letter then look there. They should be stored under a file called minidump.The files will have a .dmp extension.
Zip up at least 6 of the most recent files into one zip folder and save on your desktop (if there are less then just zip up what you have).
NOTE To zip up a file in Windows (all versions). Right-click the file or folder, click on Send To, and then click Compressed (zipped) Folder and save it to your desktop.
Open Windows Explorer, click on Desktop in the left column so you can see the zip file. In the left column click on C: > Windows > Minidump and then drag & drop any additional .dmp files into the zip folder.

• Below the Message Box click on Go Advanced. Then scroll down until you see a button, Manage Attachments. Click on that and a new window opens.
• Click on the Browse button, find the zip folder you made earlier and doubleclick on it.
• Now click on the Upload button. When done, click on the Close this window button at the bottom of the page.
• Enter your message-text in the message box, then click on Submit Message/Reply.
Click to expand...

FalconVirtue · Nov 14, 2011

Okay, here it is.

Mark1956 · Nov 14, 2011

Two different error codes but one does clearly state Memory Corruption.

Follow this set of instructions to test your memory.

Preliminary checks
You should first check the model of RAM stick that you have on the manufacturers site for the recommended voltage setting and then make sure it is set correctly in the PC's Bios. An incorrect voltage setting may be the reason for your problems so test the PC's performance again if the voltage was incorrect.
Errors can also be caused by dirty contacts, mismatched sticks or using them in the wrong slots. Check all sticks are the same make and specification, check the motherboard manual for the correct slots to use. Remove all the sticks and clean the contacts with a soft pencil eraser and blow out the slots with a can of compressed air.
Download Memtest86+ from here
When the download is complete right click the file and select Extract Here and burn the image to a CD.
In windows 7 right click the extracted file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts. For all other versions of windows (if you do not have an ISO burner) download this free software. ImgBurn
Install the program and start the application. Select the top left hand option to burn image file to disk and then on the next window click on the small yellow folder icon and browse to the ISO file you have downloaded. Then click on the two grey discs with the arrow in between (bottom left) and leave it to complete the operation.
Testing
Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence. Insert the disk in the drive then reboot and the disc will load into dos. Leave the test to run through at least 8 cycles or until it is showing some errors. If errors show in the test, remove all but one of your RAM sticks and repeat the test on each stick until you find the one that is faulty. This is a long slow test and should ideally be run overnight.
The memtest will not be 100% accurate but should easily detect any major faults.
IMPORTANT
Always disconnect your PC from the mains supply when removing Ram sticks and earth your hands to discharge any static electricity to avoid damage to sensitive components. If performing this test on a laptop PC you should also remove the battery before removing or replacing the RAM sticks.
Click to expand...

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irql_not_less_or_equal BSOD

FalconVirtue Thread Starter

Mark1956

FalconVirtue Thread Starter

Attached Files:

Minidump.zip

Mark1956

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irql_not_less_or_equal BSOD

FalconVirtue Thread Starter

FalconVirtue Thread Starter

Attached Files:

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