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Is Dell really that bad?

Discussion in 'Tech Tips and Reviews' started by cuttlefish, Jul 14, 2007.

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Dell Computers

  1. Dell is highly reliable and troublefree

    5 vote(s)
    13.9%
  2. About the same as others - nothing majorily wrong

    20 vote(s)
    55.6%
  3. Pretty dreadful - always giving problems

    8 vote(s)
    22.2%
  4. Great door stop!

    3 vote(s)
    8.3%
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  1. cuttlefish

    cuttlefish Thread Starter

    Joined:
    Jan 17, 2007
    Messages:
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    First Name:
    Ian
    Just an observation, but Dell PC's and Laptops seem to account for an abnormally large of posts to TSG or is it just my imagination?

    I know In Australia their reputation stinks!

    But lots of them around - maybe they are OK?
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    I have to say that with my job....I am constantly having customers bring in Dell laptops with problems. I see Dell more than any other manufacturer.
     
  3. DarqueMist

    DarqueMist

    Joined:
    Jan 16, 2001
    Messages:
    5,037
    I think you have to take their reputation with a grain of salt.
    Like any manufacturer they make high end and bargain units. The bulk of their business is bargain units which of course means poor quality components that are going to break. Add to that the incredible volume of product they move and the complaints will seem high but is it that big a difference from other manufacturers when you look at it as ratios to units sold? Finally how many Dell customers are first time or novice buyers that are creating problems more experienced users wouldn't run into?
     
  4. ACA529

    ACA529

    Joined:
    Nov 15, 2005
    Messages:
    6,117
    My parents have been using a cheap Dell Dimension 1100 for 2 years now and they've never had one single problem. Maybe laptops are different, but I certainly think their desktop's are reliable. :)
     
  5. CTPhil

    CTPhil

    Joined:
    Jan 5, 2006
    Messages:
    224
    Most Dell complaints seem to be about the software and the company, not the computer itself. I have a Dell that has performed well for 3 1/2 years, and I love it, but the buying experience was a nightmare, customer support is nonexistent, and I have systematically purged the system of Dell software. It would be great if you could buy a unit with nothing installed.
     
  6. pcrepairguy

    pcrepairguy

    Joined:
    May 6, 2007
    Messages:
    204
    I would say Dell sells more PC and laptops than any other manufaturer so naturally we see more posts.
     
  7. briealeida

    briealeida

    Joined:
    Jun 3, 2007
    Messages:
    650
  8. Rick1953

    Rick1953

    Joined:
    Feb 15, 2002
    Messages:
    539
    Most hardware related problems I've seen have to do with E-Machines.
    As for Dell's you can now opt out for the bundled software that comes with them which can cause some headaches for end-users.
     
  9. gamerbyron

    gamerbyron

    Joined:
    Apr 9, 2007
    Messages:
    2,091
    I heard that dell is now beaten by HP.
     
  10. cuttlefish

    cuttlefish Thread Starter

    Joined:
    Jan 17, 2007
    Messages:
    836
    First Name:
    Ian
    Yep, in Australia, HP used to be the bee's knees but they decided to get in on the mass production sales through one of our retail giants - Hervey Norman.

    When you went into one of these shops, it was HP from wall to wall in everything electronic - lasted about six months and then crashed and burned!

    A bit of sleuthing revealed that the products were just not up to the usual standards and far too many returns of defects or troublesome products.

    Having said that I have a new HP printer and it is brilliant so I can't really make up my mind on HP.
     
  11. absolutezero1287

    absolutezero1287

    Joined:
    May 23, 2007
    Messages:
    204
    I have a Dell and it hasn't given me any problems. I just want better performance so I'm planning on building my own PC. 6 grand for their best PC....I don't think so. You save sooo much more money if you build one yourself.
     
  12. briealeida

    briealeida

    Joined:
    Jun 3, 2007
    Messages:
    650
    Building one yourself is such great experience, too!

    So many people are blown away by the fact that I can and have done that.
     
  13. absolutezero1287

    absolutezero1287

    Joined:
    May 23, 2007
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    204
    One thing I don't get about the parts though is what RAM "timing" is.
     
  14. benpari

    benpari

    Joined:
    Mar 28, 2007
    Messages:
    3
    I have a dell desktop that has lasted forever...6 or 7 years. I have reformatted the drive once and added some ram and thats all the fixing it has ever needed.

    My dell laptop is a piece of **** though
     
  15. cwujcain09

    cwujcain09

    Joined:
    Jul 25, 2007
    Messages:
    0
    Hi there. I am a Junior in college and my Dad is planning on buying me a laptop this summer to get me through the rest of college, and possibly into graduate school. I was curious to know if any of you had any knowledge on Dell laptops vs. HP laptops. He is looking for the best "deal" and is planning on getting me an extended 3 year accident proof warranty on either machine. I have had Dell's in the past, and am currently using a Dell desktop, but I need a new computer for school. If any of you have any advice on whether a Dell or an HP laptop is a better choice, please let me know. I think his budget is less then 1000.
     
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