Running Norton Antivirus 2004 I get the message with two threats:
Adware.CDT
Hacktool.Keygen.151552
Norton is not able to delete them and even following the instruction on the Symantec sites, I can't even find the files it suggests to delete (even showing hidden files and folders)
Running Adware 6 doesn't show any problem
Same thing with Regostry Mechanic.
Here is my hijack file, can anyone help to find out what is wrong and most important how to avoid getting them again since I already run Norton, Adware, Registry Mechanic, Stopzilla, ZoneAlarm?
Thanks a lot!!
Logfile of HijackThis v1.98.2
Scan saved at 19:18:29, on 16/09/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SYSTEM32\ZONELABS\VSMON.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passport.net/uilogin.srf?id=2
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7DDCE418-9ED2-42C6-A4B1-B3803E22BDF5} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: BrowserHelper Class - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\SYSTEM32\StopzillaBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autorun
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for ¸æ: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: KANA IQ LiveA - http://dmzchatonly.europe.creative.com/srvs/eu/eu1.cab
O16 - DPF: Win32 Classes -
O16 - DPF: {11111111-1111-1111-1111-111111111123} -
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by1fd.bay1.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{B75F5E0B-154C-4235-8220-0D743B9C0DB7}: NameServer = 194.74.65.68 194.72.9.34
Adware.CDT
Hacktool.Keygen.151552
Norton is not able to delete them and even following the instruction on the Symantec sites, I can't even find the files it suggests to delete (even showing hidden files and folders)
Running Adware 6 doesn't show any problem
Same thing with Regostry Mechanic.
Here is my hijack file, can anyone help to find out what is wrong and most important how to avoid getting them again since I already run Norton, Adware, Registry Mechanic, Stopzilla, ZoneAlarm?
Thanks a lot!!
Logfile of HijackThis v1.98.2
Scan saved at 19:18:29, on 16/09/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SYSTEM32\ZONELABS\VSMON.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passport.net/uilogin.srf?id=2
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7DDCE418-9ED2-42C6-A4B1-B3803E22BDF5} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: BrowserHelper Class - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\SYSTEM32\StopzillaBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autorun
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for ¸æ: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: KANA IQ LiveA - http://dmzchatonly.europe.creative.com/srvs/eu/eu1.cab
O16 - DPF: Win32 Classes -
O16 - DPF: {11111111-1111-1111-1111-111111111123} -
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by1fd.bay1.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{B75F5E0B-154C-4235-8220-0D743B9C0DB7}: NameServer = 194.74.65.68 194.72.9.34