Is it possible that my hard disk is broken or damaged?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

starlight25

Thread Starter
Joined
Feb 25, 2015
Messages
5
I have an HP Pavilion g4 laptop with pre installed windows 8 on it. It broke down a week ago. It was fine when I turned it on for a few minutes/hours, but sometimes suddenly it's got bluescreened and restarted itself. Usually once in every half an hour.
I've reinstalled it for like 3 times but it always ended up like that.

I run the chkdsk on command prompt. It showed error on disk c. But the other disks are fine. I gave it up on repair and the technician said that it's probably because of hard disk damage. But is there any other possible cause?
Buying a new hard disk will be costly and I'm a student.
Should you need further information, please kindly inform me. I'm sorry I'm still new here.
Thanks in advance.
 
Joined
Sep 27, 2012
Messages
1,323
Well you should conduct hardware testing on the machine, both the hard disk and your system memory should be checked, If you don't want to pay someone to do it, you can research the internet for a free diagnostic disk you can download and burn to CD, you will need a working computer for this, so perhaps a friend can help you.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,159
I have an HP Pavilion g4 laptop with pre installed windows 8 on it. It broke down a week ago. It was fine when I turned it on for a few minutes/hours, but sometimes suddenly it's got bluescreened and restarted itself. Usually once in every half an hour.
I've reinstalled it for like 3 times but it always ended up like that.

I run the chkdsk on command prompt. It showed error on disk c. But the other disks are fine. I gave it up on repair and the technician said that it's probably because of hard disk damage. But is there any other possible cause?
Buying a new hard disk will be costly and I'm a student.
Should you need further information, please kindly inform me. I'm sorry I'm still new here.
Thanks in advance.
howdy and welcome. Could you expand on the 'error on disk c'?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,113
What's the complete model number of that HP Pavilion g4 series laptop?

The complete model number will have a dash and additional characters after g4

Also advise what the part/product number(P/N) on it is.

-----------------------------------------------------
 

starlight25

Thread Starter
Joined
Feb 25, 2015
Messages
5
Well you should conduct hardware testing on the machine, both the hard disk and your system memory should be checked, If you don't want to pay someone to do it, you can research the internet for a free diagnostic disk you can download and burn to CD, you will need a working computer for this, so perhaps a friend can help you.
I downloaded seatools for windows and ran it. Yeah it showed error in disk c. But before the test completed, usually my laptop already restarted itself, so I can't tell you much about it. Bit thanks for answering.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,159
hard drive's won't ever 'get better'. They just get worse over time, so I'd back up that data and replace the disk.
 

starlight25

Thread Starter
Joined
Feb 25, 2015
Messages
5
Unluckily I don't remember exactly what it said and I don't have the computer with me.
But when it's bluescreened, some of the messages were kernel inpage error, memory management, and there's also paging file found in non page area. Hope that helps.
Thanks for answering.
 

starlight25

Thread Starter
Joined
Feb 25, 2015
Messages
5
hard drive's won't ever 'get better'. They just get worse over time, so I'd back up that data and replace the disk.
But do you think there may be other cause? I'm afraid if I've spent much money on the hard disk, but turns out it's not the major cause, so I'll have to send more money. At least I want to be effiecient.
 

starlight25

Thread Starter
Joined
Feb 25, 2015
Messages
5
What's the complete model number of that HP Pavilion g4 series laptop?

The complete model number will have a dash and additional characters after g4

Also advise what the part/product number(P/N) on it is.

-----------------------------------------------------
It's a HP pavilion g4 2308 tx
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,159
But do you think there may be other cause? I'm afraid if I've spent much money on the hard disk, but turns out it's not the major cause, so I'll have to send more money. At least I want to be effiecient.
there could be, but if the disk itself is saying it's bad, replace it.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,426
Backing up your data and files is your next best move.
But when it's bluescreened, some of the messages were kernel inpage error, memory management, and there's also paging file found in non page area.
You may also have other problems!
Some reasons for blue screens
New hardware - software installed.
Device driver - Video driver - corrupted - faulty.
Faulty Ram - Overheating - Dying hard drive etc.
======
Run a Mem Test.
http://www.memtest.org/
Scroll down to 'Download (Pre-built & ISOs)'
'Download - Pre-Compiled Bootable ISO (.zip)'

Download the ISO file - then burn the ISO to a Cd.
Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.

It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram and test each Ram stick one at a time.

Guide to using Memtest86+
http://www.bleepingcomputer.com/forums/topic207910.html
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top