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Is Lavasoft Ad-Aware the worst application for Tech help in the World?

Discussion in 'Tech Tips and Reviews' started by cuttlefish, Jul 6, 2007.

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  1. cuttlefish

    cuttlefish Thread Starter

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    Ian
    I have found it totally impossiblke to get any assistance from this bunch!

    Their forums seem the only way to look for advice and/or help!

    I hate 'em!!
     
  2. xgerryx

    xgerryx

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    Give us a hint, what bunch ?
     
  3. angelize56

    angelize56 Always remembered in our hearts

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  4. angelize56

    angelize56 Always remembered in our hearts

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    And cuttle...I'm still waiting for my free ride! ;) :D
     
  5. cuttlefish

    cuttlefish Thread Starter

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    Oooooops, yeh, meant it to be Lavasoft!!

    Good guess Angelize!!

    I sent three emails to them, hammered their support forums and not a word....

    I did get onto a forum moderator in New Zealand who said to forget any idea of Lavasoft providing tech support - just doesn't exist!!

    Shame as I have found Ad-Aware to be quite a good product!!
     
  6. ChuckE

    ChuckE

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    Now why would a company, supplying a good product for FREE, not have good tech support?!

    What are we paying them for! :mad: . . . oh, wait. :eek:
     
  7. Blackmirror

    Blackmirror

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    I would use superantispyware
     
  8. nod32

    nod32

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    Very true...

    If you are willing to pay for your spyware I recommend Spyware Doctor.
     
  9. Rick1953

    Rick1953

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    That's odd you would recommend Spyware Doctor nod32.
    I find Nod32 (y) to be an excellent product for stopping spyware being downloaded on my computer.
     
  10. nod32

    nod32

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    Don't get me wrong, NOD32 is excellent at catching malware (including spyware). For users that already have an AV program and are looking for a good spyware removal program Spyware Doctor is pretty solid. For users that already have NOD32 I always encourage to have a secondary spyware removal tool for the following reasons.

    #1 - NOD32 is compatible with just about all the spyware removal programs out there.

    #2 - No program can detect or remove 100% of malware out there.

    #3 - For the most part you can have more than one spyware removal utility installed without experiencing compatibility issues.

    :D
     
  11. iltos

    iltos

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    so....what issue is it that had you asking for techinical support, cuttlefish?
     
  12. cuttlefish

    cuttlefish Thread Starter

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    I have the purchased version of Ad-Aware 2007 but the real time monitoring function doesn't want to work! (I had SE Professional for a licence period of three years and got the upgrade free) I am just starting to think that even though I have the upgraded version that the real time monitoring is not available?

    I'd be a bit peeved if this is so as SE Pro had this feature for my money so maybe I have downgraded in the process?

    I click on the 2007 Ad-Watch icon and nothing happens ...........or I try to do likewise from the Ad-Watch main menu but still no joy!

    The main menu keeps teling me that "Real Time Monitoring is off"

    Am I missing a step here somewhere?

    Have sent three emails to Lavasoft but (no surprise) no replies!!
     
  13. Betrock

    Betrock

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    I've used Ad Aware for years. I paid for it. I've never really had much problems - Thank God! ..because I have NEVER once been able to get in touch with anybody!

    It's really ashame because it's good software. I know language is an isssue, I believe they're Swedish, but come on!

    Best to all,
    Betrock
     
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