hello .just got my first computer at 38 . How sad!was hoping u guys could answer a question or two for me.the box in question is a packard bell 2.1Gh celeron 256mb ram , win xp 32. Now , when i start up the computer ,and look at snapsys, it tells me that out of the 256mb of ram i have somewhere between 40 and 80mb free and the only thing running is activsurf agent.(exept from the OS i assume).when im on the web there are two explore prossesses running . IEXPLORE.EXE and explorer.exe and 5 or 6 cvchost.exes. i have updated norton and ran it and it didnt find any viruses. is it normal to use this much ram or do you think there is something else running that i need to know about?And if so how do i find it ? P.S. Reading thru some of your threads is like trying to read hindu. please remember im veryconfused! P.P.S . iv just noted on of the cvchosts uses a very simillar amount of ram to explorer.exe. cheers!