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Is this the black screen of death?

Discussion in 'Windows XP' started by laydy, Apr 27, 2005.

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  1. laydy

    laydy Thread Starter

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    :confused: I was installing some updates for XP and I had to do it over three days because it took so long on dial-up but dsl has not reached my area yet. After it was downloaded/installed I was playing some music on the windows media player when all of a sudden the screen went black. I have played this same music for months so I don't think that it was the cause. I can try to boot-up, but all I hear is the fans going. The monitor show "no signal, going to sleep". I would like to know before I take it to the shop if this is that infamous black screen of death. Would it be worth it to get it repaired? Any info on the subject would be appreciated.
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi, windows update KB891771 has been causing problems,
    was that part of your update?
    You could post a Hijack this log to see what is running on your system that may be causing problems..
    www.thespykiller.co.uk/files/HJTsetup.exe
    Let scan>save to notepad>click edit>select all>edit>copy>paste to your thread..
     
  3. ~Candy~

    ~Candy~ Retired Administrator

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    Was that an XP update blues?
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    You are again correct AcaCandy..What can I say......:confused:
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    No problem. Sometimes updates can create havoc. I'm running XP, and I "thought" I was up to date, but didn't have that one listed :D
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    The tablets are now kicking in so I should be OK.(y)
     
  7. laydy

    laydy Thread Starter

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    I cannot try any of the suggestions because when I say say the screen is black, it's black. It will not power up, it's just a black screen. Apparently the monitor is not picking up on anything because the message reads no input...... I'm on a laptop at the moment.
     
  8. lister

    lister

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    If you turn off the PC and restart, do you hear any beeps?
     
  9. Dan O

    Dan O

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    It happened to me many times in the past. I fixed the problem by resetting the laptop by unplugging the power cord and taking out the battery.
     
  10. ~Candy~

    ~Candy~ Retired Administrator

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    If you don't feel comfortable opening it up and looking around inside, I would suggest taking it into a shop.
     
  11. Dan O

    Dan O

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    Taking the battery out is usually easy and it does not require opening the PC. Just turn over the laptop and look for a latch for the battery, which will release it.
     
  12. ~Candy~

    ~Candy~ Retired Administrator

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    Dan, I think she is typing from a laptop. The probelm computer is a PC.
     
  13. laydy

    laydy Thread Starter

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    At the moment I am on a laptop--the problem is with he desktop. I do not hear any beeps. IF I should open it up and look around, just what am I looking for?
     
  14. ~Candy~

    ~Candy~ Retired Administrator

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    Video card being loose, for one (if it's an add in card). Also, ram chip(s) being secure in their slots.
     
  15. Dan O

    Dan O

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    Thanks Candy and I agree with you that Laydy may be best off taking the PC into a shop.
     
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