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Issue with pen display tablet

Discussion in 'Hardware' started by Killgannon, Jul 9, 2019.

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  1. Killgannon

    Killgannon Thread Starter

    Joined:
    Jul 9, 2019
    Messages:
    1
    Hi, I'm hoping someone here can help me with an issue. I've just bought a Huion Kamvas Pro 20 2019 drawing tablet, it arrived, I set it all up, installed the drivers, switched it on and it worked for a few minutes, the colours were a bit saturated but after a little while the laptop screen flickered on and off and since then the screen on the tablet has been all messed up. The colours are wrong and the pixels all look like they're flickering.

    I've uninstalled and reinstalled the drivers on the tablet and the graphics cards and as far as I can tell the resolution and colour settings are correct. I'm at a loss what to try so hoping someone here will have an idea?

    The laptop is running windows 7
    Core i7 4930
    32 gb RAM
    Nvidia Geforce GTX 780m
     

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  2. AmyToo

    AmyToo

    Joined:
    Sep 22, 2017
    Messages:
    276
    First Name:
    Amy
    Wow! That's an expensive device. It looks like it connects with display port, HDMI, and VGA. Did you try different connections and cables? If it doesn't work, return it for a refund or replacement as soon as possible.
     
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