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Issue with virus/malware...keeps coming back

Discussion in 'Virus & Other Malware Removal' started by oasis2pa, Sep 4, 2009.

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  1. oasis2pa

    oasis2pa Thread Starter

    Joined:
    Sep 4, 2009
    Messages:
    1
    Hi,

    I have an acer aspire 5670 running windows XP professional. I've had it for over 3 years now and never had 1 problem or one spyware...out of nowhere...its infected and I cant get it fixed. I have hijackthis, combofix, malwarebytes, spybot s&d, spywareblaser, superantispyware, atf cleaner, and antivir antivirus on my computer. Ive cleaned out the pc countless times, including deleting all cache and prefetch and temp data...ive cleared out all suspicious keys and paths in the registry. Also, there are multiple hidden objects on my computer (26 to be exact) that I cannot find, view or delete...but I did block them with the group policy editor. Everything I've done only seems to be a temporary fix.

    There have been multiple issues with things such as antivirus pro 2007/2009, etc (other fake spyware programs). My google links or other search engine links are all redirected to other sites. After I clean the pc...it fixes the issue but only for a short while. Also, most of my processes in my task manager are UPPERCASE...after i clean the pc...again, they go back to lowercase but only for a short while. Ive deleted spyware with names such as svchast, and multiple other trojans. I'm pretty computer savvy and fix computers in my spare time....so I'm able to stop the issue, but it seems I cannot find the source of my problem and it just keeps coming back. I am going to include a log from hijackthis and anything you can do to help would be greatly appreciated.

    Oh...also, the virus seemed to delete my registry key for SAFEBOOT...I imported it from another pc so i can get back into safemode and run a scan...but Im not sure if the fact that it deleted that registry key can help identify the culprit virus.

    Thank You.
    ~Bill

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:56:25 PM, on 9/4/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
    C:\Acer\Empowering Technology\admServ.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
    C:\Acer\Empowering Technology\eRecovery\Monitor.exe
    C:\Acer\Empowering Technology\admtray.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Launchy\Launchy.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\TrillianPro\trillian.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Firefox\firefox.exe
    C:\Documents and Settings\Work\My Documents\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
    O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
    O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
    O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKUS\S-1-5-18\..\Run: [Windows System Recover!] C:\WINDOWS\TEMP\win.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Windows System Recover!] C:\WINDOWS\TEMP\win.exe (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - AutorunsDisabled - (no file)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1157227908922
    O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
    O20 - Winlogon Notify: AutorunsDisabled - C:\WINDOWS\
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O24 - Desktop Component 0: (no name) - (no file)

    --
    End of file - 5322 bytes


    Again...thank you...
     
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