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Issues after updates

Discussion in 'Windows 7' started by CameronBW, Nov 25, 2018.

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  1. CameronBW

    CameronBW Thread Starter

    Joined:
    Nov 24, 2018
    Messages:
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    First Name:
    Cameron
    I have a Toshiba MB500 running the most basic version of Windows 7.
    I hadn't used my laptop for over 5 years and only received it at the end of September.
    I have been installing the Windows Updates year by year, I had installed all the 2013 with no issues.
    I have recently installed all but 5 of 2014 and some issues developed.
    All at the same time, my screen started to get these staticey horizontal coloured lines across it which then went to grey horizontal sections of the screen, I though it was a virus as it got worse if I tried to run Norton PC Checkup. There were some errors for some programs and an error about a Windows Service to do with other people logging into the PC being disabled. Now the screen is grey at bootup and you can't see anything.
    The mousepad now does nothing.
    The LAN connection has disappeared and the wireless lan connection, while appearing to be fine, can't detect any available networks despite my phone detecting heaps in the same area.
    A wireless mouse connected via a small usb dongle works and an external monitor connected to the monitor port also works.
    A restore point was created before the updates were installed, if this is not a virus, do you think it worthwhile to go back to the restore point?
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,293
    Yes.
     
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