1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Issues and more issues.

Discussion in 'Windows Vista' started by shugnshay, Feb 9, 2007.

Thread Status:
Not open for further replies.
  1. shugnshay

    shugnshay Thread Starter

    Aug 26, 2006
    My parents just got a new HP PC last week, and the printer that the guys at Best Buy recommended is not compatible with Windows Vista. They tried to return it, only to find that Best Buy has no compatible ones in stock. I found a partial solution, a download from Microsoft that will allow printing and scanning, without faxing. We tried to download it, but Windows Vista kept kicking it out with less than a minute remaining on the transfer. I downloaded the file on my laptop, moved it to my flash drive (cruzer micro), and installed it onto their computer. It recognizes the flash drive, but I can't get the darn thing to open. I can see the launchpad listed under the USB drive, but can't access it or open files therein. Any recommendations would be greatly appreciated. The printer is a HP Photosmart C6100 series, if that helps.

    Many thanks.
  2. uhaligani

    uhaligani Guest

    Apr 6, 2006
    Have you tried installing the XP drivers, using the compatibility option in Vista.(Right click the setup, or install.exe file and select "run in compatibility..etc..")
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/542510

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice