Issues opening Microsoft Word


Thread Starter
Jul 30, 2020
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8, 64 bit, Build 9200, Installed 20151102003730.000000-300
Processor: Intel(R) Core(TM) i3-2367M CPU @ 1.40GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics 3000, 1826 MB
Hard Drives: C: 285 GB (119 GB Free);
Motherboard: Acer Hummingbird2, ver V2.09, s/n NBM101100123704AEF2000
System: Insyde Corp., ver ACRSYS - 1, s/n NXM4UAA00123704CD52000
Antivirus: Windows Defender, Disabled

When I try to open Microsoft Word, it automatically freezes up and I get a message that says

DWWIN.EXE- System Error
The program can't start because api-ms-win-core-version-l1-1-1.dll is missing from your computer. Try reinstalling the program to fix this problem.


Mar 23, 2005
Still running Windows 8?! I think it's best to update to Windows 8.1 before worrying about any other problems.

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