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issues with flash, java, and cookies

Discussion in 'Virus & Other Malware Removal' started by jcadwell, Dec 19, 2010.

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  1. jcadwell

    jcadwell Thread Starter

    Joined:
    Dec 19, 2010
    Messages:
    2
    I'm on a Windows 7, 32bit system. My browser is IE8. My flash player version is 10,1,102,64. I recently got the Antivirus Actions virus, and I was able to get rid of it using malwarebytes, but now things like youtube, twitter, and parts of google won't work. On youtube only a black box shows where the video should be. On some websites it says that I need to upgrade my Flash plugin. On twitter it says that I need to enable javascript (I checked and it is already enabled), and on google it says that my cookies are disabled. I've tried uninstalling and reinstalling both flash and java, but nothing has changed. Because of these issues I wasn't even able to use this forum on my laptop, I had to switch to another computer. If someone can tell me how to resolve these issues I would greatly appreciate it.
     
  2. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,245
    First Name:
    Cody
    It sounds to me like the PC isn't completely clean.

    I've asked that this thread be moved to the appropriate section on this site to make sure the PC is clean.
     
  3. jcadwell

    jcadwell Thread Starter

    Joined:
    Dec 19, 2010
    Messages:
    2
    Alright, thanks.
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,325
    First Name:
    Karen
    Please go here to download HijackThis.
    • To the right of the green arrow under HijackThis downloads click on the Executable button and download the HijackThis.exe file to your desktop.
    • Double-click the HijackThis.exe file on your desktop to launch the program. If you get a security warning asking if you want to run this software because the publisher couldn't be verified click on Run to allow it.
    • Click on the Scan button. The scan will not take long and when it's finished the resulting log will open automatically in Notepad.
    • Click on the Save log button and save the log file to your desktop. Copy and paste the contents of the log in your post.
    Please do not fix anything with HijackThis unless you are instructed to do so. Most of what appears in the log will be harmless and/or necessary.
     
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