IT Network Tech Support for setting up QoS or similar

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jkelley

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I have a crappy video & DSL ISP with CenturyLink in Las Vegas, NV. IT support has not gotten me any further than where I'm at; between going through the middle man to the "advanced tech supportologist", i wasted 19 mins of my life. The end solution: “we don’t advise this, but if you wish to proceed you should be able to search other modems with QoS settings and it should be similar steps and procedure.”

Background: I have a modem/router (Technicolor C2000T) and Prism TV service with them. It works like typical DSL, but their video service is fed by their DSL service, so essentially 1 main box hooked to the modem/router wireless transmits service to 2 other wireless set-top boxes for tv. I have multiple wireless devices connected, and my main computer is wired from thee DSL modem/router. Essentially 4 video devices (3HD, 1SD) can be running simultaneously that supports my 27Mbps/2.0Mbps service.

Problem: As you can see, watching HDTV on one box demands high amount of bandwidth that can cripple my main online gaming computer, which will cause me to ping in the 300-600's.

Solution (which I obviously don't know how to do): To essentially traffic shape via QoS rules or another way, to limit or cap the bandwidth going to other devices. Or just make sure the bandwidth going to my main computer will always have the most regardless of the demand/need when it is using the internet. I have attached screenshots of my modem/router's GUI that does have a setting for QoS. It has multiple options for different DSCP classifications, and I have no clue which one to pick or how to set this rule up properly. Yes, you're asking why can't you just turn off that tv, well that works when I'm the only one home.

see attached for screenshots of my QoS tab on my GUI for my modem/router...
thanks for the help
 

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jkelley

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Feb 26, 2015
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3
Looks like the solution is to disable the QoS setting. Looks like this router/ isp has the QoS enabled by default.
 
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