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It's been over a month... please HELP!!

Discussion in 'Virus & Other Malware Removal' started by getthemout, Mar 27, 2007.

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  1. getthemout

    getthemout Thread Starter

    Joined:
    Mar 27, 2007
    Messages:
    3
    I have been having problems with 2 laptops (both Compaq Presario Notebooks with Windows XP) and have spent over 12 hours online with tech support, hired a local computer tech to restore one computer and still having the same issues and same messages coming up. I purchased Webroot Spysweeper and McAfee Anti virus with the computer and now have Spybot from a tech person that I talked to . I am posting the most recent log from my last Spybot Search & Destroy that I just did.... I saw someone else was getting some of the same errors and thought maybe you could help me figure this out. My boyfriend and I had the two laptops networked and shared a wireless DSL connection and that is when we starting having all of these problems. Please give me any advice and I would be happy to make a donation:

    Sorry this is soooo long but I still have 100 pages of system information saved in a Word document that was too long to send??? :(

    Search result list ---
    Microsoft.WindowsSecurityCenter.AntiVirusDisableNotify: Settings (Registry change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify!=dword:0

    Microsoft.WindowsSecurityCenter.FirewallDisableNotify: Settings (Registry change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify!=dword:0

    Log: Activity: COM+.log (Backup file, nothing done)
    C:\WINDOWS\COM+.log

    Log: Activity: SchedLgU.Txt (Backup file, nothing done)
    C:\WINDOWS\SchedLgU.Txt

    Log: Activity: imsins.log (Backup file, nothing done)
    C:\WINDOWS\imsins.log

    Log: Activity: OEWABLog.txt (Backup file, nothing done)
    C:\WINDOWS\OEWABLog.txt

    Log: Install: comsetup.log (Backup file, nothing done)
    C:\WINDOWS\comsetup.log

    Log: Install: ocgen.log (Backup file, nothing done)
    C:\WINDOWS\ocgen.log

    Log: Install: setupact.log (Backup file, nothing done)
    C:\WINDOWS\setupact.log

    Log: Install: setupapi.log (Backup file, nothing done)
    C:\WINDOWS\setupapi.log

    Log: Install: setuperr.log (Backup file, nothing done)
    C:\WINDOWS\setuperr.log

    Log: Install: setuplog.txt (Backup file, nothing done)
    C:\WINDOWS\setuplog.txt

    Log: Install: wmsetup.log (Backup file, nothing done)
    C:\WINDOWS\wmsetup.log

    Log: Install: DtcInstall.log (Backup file, nothing done)
    C:\WINDOWS\DtcInstall.log

    Log: Shutdown: System32\wbem\logs\mofcomp.log (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\mofcomp.log

    Log: Shutdown: System32\wbem\logs\setup.log (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\setup.log

    Log: Shutdown: System32\wbem\logs\wbemcore.log (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\wbemcore.log

    Log: Shutdown: System32\wbem\logs\wbemess.lo_ (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\wbemess.lo_

    Log: Shutdown: System32\wbem\logs\wbemess.log (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\wbemess.log

    Log: Shutdown: System32\wbem\logs\wbemprox.log (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\wbemprox.log

    Log: Shutdown: System32\wbem\logs\winmgmt.log (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\winmgmt.log

    Log: Shutdown: System32\wbem\logs\wmiadap.log (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\wmiadap.log

    Log: Shutdown: System32\wbem\logs\wmiprov.log (Backup file, nothing done)
    C:\WINDOWS\System32\wbem\logs\wmiprov.log

    Internet Explorer: Typed URL list (9 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Internet Explorer\TypedURLs

    Internet Explorer: Download directory (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Internet Explorer\Download Directory!=

    Internet Explorer: User agent (Registry change, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent!=Mozilla/4.0 (compatible; MSIE; Win32)

    Internet Explorer: User agent (Registry change, nothing done)
    HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent!=Mozilla/4.0 (compatible; MSIE; Win32)

    Internet Explorer: User agent (Registry change, nothing done)
    HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent!=Mozilla/4.0 (compatible; MSIE; Win32)

    Internet Explorer: User agent (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent!=Mozilla/4.0 (compatible; MSIE; Win32)

    Internet Explorer: User agent (Registry change, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent!=Mozilla/4.0 (compatible; MSIE; Win32)

    Internet Explorer: AutoComplete data (2 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Internet Explorer\IntelliForms\SPW

    MS Management Console: Recent command list (1 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Microsoft Management Console\Recent File List

    MS Direct3D: Most recent application (Registry change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Direct3D\MostRecentApplication\Name!=

    MS Direct3D: Most recent application (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Direct3D\MostRecentApplication\Name!=

    MS DirectDraw: Most recent application (Registry change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\MostRecentApplication\Name!=

    MS Office 11.0 (Document Imaging): Persistent filename list (2 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\MSPaper 11.0\Persist File Name

    MS Office 11.0 (Document Imaging): Recent file list (2 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\MSPaper 11.0\Recent File List

    MS Office 11.0 (Word): Recent file list (Registry value, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Office\11.0\Word\Data\Settings

    Windows Explorer: Recent wallpaper list (43 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\Wallpaper\MRU

    Windows Explorer: Run history (4 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU

    Windows Explorer: Stream history (3 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamMRU

    Windows Explorer: User Assistant history IE (1 files) (Registry key, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{5E6AB780-7743-11CF-A12B-00AA004AE837}\Count

    Windows Explorer: User Assistant history IE (17 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{5E6AB780-7743-11CF-A12B-00AA004AE837}\Count

    Windows Explorer: User Assistant history IE (1 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{5E6AB780-7743-11CF-A12B-00AA004AE837}\Count

    Windows Explorer: User Assistant history files (1 files) (Registry key, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count

    Windows Explorer: User Assistant history files (82 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count

    Windows Explorer: User Assistant history files (1 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count

    Windows Explorer: Last visited history (6 files) (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\LastVisitedMRU

    Windows Explorer: Recent file global history (Registry key, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs

    Windows Explorer: Recent file global history (Registry key, nothing done)
    HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs

    Windows Explorer: Recent file global history (Registry key, nothing done)
    HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs

    Windows Explorer: Recent file global history (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs

    Windows Explorer: Recent file global history (Registry key, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs

    Windows Media SDK: Computer name (Registry change, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows Media\WMSDK\General\ComputerName!=ComputerName

    Windows Media SDK: Computer name (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows Media\WMSDK\General\ComputerName!=ComputerName

    Windows Media SDK: Computer name (Registry change, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows Media\WMSDK\General\ComputerName!=ComputerName

    Windows Media SDK: Unique ID (Registry change, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows Media\WMSDK\General\UniqueID!={00000000-0000-0000-0000-000000000000}

    Windows Media SDK: Unique ID (Registry change, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows Media\WMSDK\General\UniqueID!={00000000-0000-0000-0000-000000000000}

    Windows Media SDK: Unique ID (Registry change, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows Media\WMSDK\General\UniqueID!={00000000-0000-0000-0000-000000000000}

    Windows Media SDK: Volume serial number (Registry value, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows Media\WMSDK\General\VolumeSerialNumber

    Windows Media SDK: Volume serial number (Registry value, nothing done)
    HKEY_USERS\S-1-5-21-2259786782-3209412385-810854555-1006\Software\Microsoft\Windows Media\WMSDK\General\VolumeSerialNumber

    Windows Media SDK: Volume serial number (Registry value, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows Media\WMSDK\General\VolumeSerialNumber

    Cookie: Cookie (20) (Cookie, nothing done)


    Cache: Cache (2308) (Cache, nothing done)



    --- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

    2005-05-31 blindman.exe (1.0.0.1)
    2005-05-31 SpybotSD.exe (1.4.0.3)
    2005-05-31 TeaTimer.exe (1.4.0.2)
    2007-03-26 unins000.exe (51.41.0.0)
    2005-05-31 Update.exe (1.4.0.0)
    2007-01-15 advcheck.dll (1.2.1.0)
    2005-05-31 aports.dll (2.1.0.0)
    2005-05-31 borlndmm.dll (7.0.4.453)
    2005-05-31 delphimm.dll (7.0.4.453)
    2005-05-31 SDHelper.dll (1.4.0.0)
    2007-01-02 Tools.dll (2.0.1.0)
    2005-05-31 UnzDll.dll (1.73.1.1)
    2005-05-31 ZipDll.dll (1.73.2.0)
    2007-03-14 Includes\Cookies.sbi (*)
    2006-12-08 Includes\Dialer.sbi (*)
    2007-03-14 Includes\DialerC.sbi (*)
    2007-03-21 Includes\Hijackers.sbi (*)
    2007-03-14 Includes\HijackersC.sbi (*)
    2006-10-27 Includes\Keyloggers.sbi (*)
    2007-03-14 Includes\KeyloggersC.sbi (*)
    2004-11-29 Includes\LSP.sbi (*)
    2007-03-21 Includes\Malware.sbi (*)
    2007-03-14 Includes\MalwareC.sbi (*)
    2007-03-21 Includes\PUPS.sbi (*)
    2007-03-14 Includes\PUPSC.sbi (*)
    2007-03-14 Includes\Revision.sbi (*)
    2006-12-08 Includes\Security.sbi (*)
    2007-03-14 Includes\SecurityC.sbi (*)
    2007-03-21 Includes\Spybots.sbi (*)
    2007-03-14 Includes\SpybotsC.sbi (*)
    2005-02-17 Includes\Tracks.uti (*)
    2007-03-21 Includes\Trojans.sbi (*)
    2007-03-14 Includes\TrojansC.sbi (*)
     
  2. getthemout

    getthemout Thread Starter

    Joined:
    Mar 27, 2007
    Messages:
    3
    Hi, I haven't seen any responses to my post last night even though several people have reviewed it? Can someone please assist me with this? Also, why is there a check mark on my thread? Answered the check mark question myself. Sorry. I am a bit frustrated at this point.
     
  3. getthemout

    getthemout Thread Starter

    Joined:
    Mar 27, 2007
    Messages:
    3
    Every time I run spybot it comes up with Windows firewall disable notices along with alot of other items. I didn't send the entire report as it is way too long. I have had problems with browser add ons and monitoring. Also, my computer works extremely slow and has image flashs when I am on AOL or IE that appears to be another screen? I worked with techs online support and they did run hijackerthis and found a couple of nasty files on the system? I want to make sure that my computer is safe and free of hackers and spyware but having problems getting the right software or support.
     
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