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iTunes and iCloud won't install

Discussion in 'All Other Software' started by MinnieChloe, Jan 16, 2013.

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  1. MinnieChloe

    MinnieChloe Thread Starter

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    Jan 16, 2013
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    I have a new HP laptop with Windows 8. I have downloaded iTunes and iCloud and both appear in my Downloads folder - but I can't get them to run/install. When I right click and select "run as administrator" I get the pop up box to allow changes to the computer. I click YES but then nothing ever happens. If I try to delete the download I get an error message saying "can't do as the file is open in iTunes installer.
     
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