iTunes Trouble

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alejandro24_7

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Joined
Sep 25, 2008
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3
Hello! I recently moved my music to an external hard drive. Since then, when I open iTunes it won't open and tells me; iTunes cannot access the "Music" folder. It cannot be found or created.

I've tried three times to uninstall iTunes and reinstall. Still it's the same thing.

If anyone has any suggetions I am all ears.

Thank you.
 
Joined
Sep 18, 2008
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21
Hey Alejandro =)

Try holding down the SHIFT key as you click on iTunes to open it.

This will prompt the program to ask if you want to create a new library. Do so, save it wherever you like and then iTunes will open (at last) as normal.

You will need to re-import your music though.

Hope this helps =)
 
Joined
Oct 9, 2007
Messages
1,351
Im guessing you removed it (the music) off the computer and put it in the HD, now itunes is really annoying when you rename or change files locations as it cannot find the files, you have to re-import the music to itunes, what happened when you did as Tuvach said?
 
Joined
Sep 23, 2006
Messages
467
Did you point iTunes to look for the music in the right direction?

Under edit -> preferences -> advanced, The iTunes music folder location needs to be the location of your external drive.
 

alejandro24_7

Thread Starter
Joined
Sep 25, 2008
Messages
3
iTunes won't even open. It gives me a window that says:

The folder "iTunes" cannot be found or created, and is required.
The default location for this folder is inside the "Music" folder.

Then all I can click on is an OK button.

My music folder is in my "Documents" folder.

I've unistalled iTunes twice and still it gives me this message.

When I did as Tuvach said it did the same as always.

Thank you sup2a and parasolution for your help!

Alejandro
 
Joined
Sep 23, 2006
Messages
467
Download Microsoft Installer Clean-up. You can find it here: http://support.microsoft.com/kb/290301

Run the program and see if it finds iTunes. If it does, click on iTunes to uninstall. This will get rid of any traces of iTunes. Restart the computer and install iTunes again.

See if that helps.
 
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