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I've got a virus on my computer and need serious help

Discussion in 'Virus & Other Malware Removal' started by badpig1068, Apr 11, 2010.

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  1. badpig1068

    badpig1068 Thread Starter

    Mar 13, 2010
    I have webroot on my computer and did a sweep today. It found the mal/tdssrt-a virus on my computer. I deleted it and ran the sweep again. Again mal/tdssrt-a popped up. I deleted again and ran the ESET online scan. My computer came up clean on the ESET scan. I ran combofix as well and it came up clean. I went ahead and ran the malware scan as well and right in the middle of the scan windows shut down. I had to restart the computer and when i did my internet access has been blocked. Only the programs that open up at start up can open. I can't even open my task manager. When I do attempt to open up a progam, malware for example, the computer just runs for a minute and nothing opens up.

    I started the computer in safe mode. I still had no internet access but i was able to open up all my programs. I have run all of my virus sweeps (webroot, malware, combofix, and super anit-spyware) all of them say that my computer is clean. I also attempted to do system restore, but what ever infected my computer also wiped out my restore points. Also when i roll over my interne connectivity icon it says "The dependency service or group failed to start. So i am pretty much stumped as to what to do. Any help would be greatly welcomed.
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