Jamcam driver??? (i hope this is the right forum)

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melliska

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Joined
Oct 1, 2001
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10
hi guys, my sister recently got a Jamcam and i'm having a problem getting it running on my windows 98 system.

we got the software installed and we know how to connect the camera to the usb port, but we're still having a problem.

i went into the control panel and into the system\device manager. i go down to usb and double-click the Jamcam to install the driver it needs.

it does its search and says that it found the KB [email protected] driver located in C:\WINDOWS\INF\KBCAM.INF

i put in the windows 98 cd-rom and chose ok. it says that the file "KBCAM.Inf" on the windows 98 cd-rom can't be found.

in the "copy files from" it tried C:\WINDOWS\SYSTEM\PRECOPY by itself, but it didn't work so i changed it to D:\WIN98. it still didn't work so i tried typing in C:\WINDOWS\INF\KBCAM.INF. that didn't work either and i'm lost as to where i should look for it now.

has anyone run into this problem or do i win the "totally lost" award? ;) i would really appreciate my help so that i can show my lil sister the pictures of her fish that she took :) thanks a bunch, melissa
 
Joined
Dec 2, 1999
Messages
12,041
Remove the camera from the usb port, restart the machine, install the software and drivers from the installation cd, after the install, shut the machine down. Connect the camera, and reboot
 

melliska

Thread Starter
Joined
Oct 1, 2001
Messages
10
i'm *finally* trying this again. excuse me if i repeat any of my first post. this is still driving me nuts...lol

ok, i removed the camera and restarted the machine. then i installed the software. then i try to install the drivers and that is where the problem is.

i downloaded the update stuff from www.jamonline.com and that went ok, but then i go on to the next step and hit a problem. i go into device manager and click the exclamation next to JamCam (under USB controller)

i go to the driver tab and choose UpdateDriver. it brings up the wizard to search for the driver. i chose search for a better driver and go to next.

then it says it will search for the drivers in selected locations. i check the CD-ROM drive and in "specify a location" i type in C\WINDOWS\System. i chose next and i have a choice of installing the updated driver KB [email protected] or one of the other drivers. i choose the first option. it says that the location of the driver is C:\WINDOWS\INF\KBCAM.INF

just like before, it says it needs the Windows98 CD so i try it again but have no luck. it says that windows encountered an error while trying to install the driver with the error code 1FB (i don't even know what that means...lol) my lil sisters have deleted a couple things from my PC in the past when i wasn't looking (grrrrr) and i'm wondering if i'm missing something integral to the jamcam working.

does anyone have any other suggestions??? thanks a bunch. i am still totally lost...lol. thanks, melissa
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,264
Hiya

That error number, code 1FB, looks like a driver error number, not an Windows error.

I have just been to the site that you mentioned, but which version of JamCam are you using? There are three versions.

http://www.jamonline.com/misc/drivers.html

You may have downloaded the wrong type. Can you confirm that you didn't?

Thanks

eddie
 
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