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Java installation fails

Discussion in 'All Other Software' started by hornet123, Feb 24, 2013.

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  1. hornet123

    hornet123 Thread Starter

    Joined:
    Feb 24, 2013
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    Hi, I am having trouble to upgrade my Java software. :(

    When I tried to upgrade my java software to version 7 update 15, I first received an error message "jre1.7.0_15java_sp.dll is corrupt". I then tried to uninstall the old version. This failed using the normal uninstall procedure (no error msg). Then I tried JavaRa, MS Fixit and Windows Installer Cleanup. None worked. Finally, I succeeded using IOBit Uninstaller v2.4 with the 'strong removal' option, thereby deleting all registry entries of JRE. This seems to work as I no longer see Java in my list of installed programs.
    I have downloaded the offline version of Java for Windows: jre-7u15-windows-i586.
    WHen running the installer, I get to the installation progress screen but the installation does not start and remains at status 'installing' indefinitely. I run the installer in administrator mode. I have already tried running it in compatibility mode for Windows XP and 7 without success. I have also disabled my virusscanner.
    Oh..and one more thing: I have also tried to perform a Windows system restore. However, this just remained in 'preparing for system restore' mode forever.

    Any help on this would be greatly appreciated! Thanks in advance.
     
  2. captainron276

    captainron276

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    Ron
  3. hornet123

    hornet123 Thread Starter

    Joined:
    Feb 24, 2013
    Messages:
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    Thanks. I also tried this already. THe check results in "...unable to verify..". I am using Desktop mode in Win8. Next, I check the troubleshooting FAQ: 1. uninstall previous versions: did that, see above. 2. try offline installer package: did that. 3. temporarily turn off AV and FW: check.
     
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