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Java Update

Discussion in 'Windows Vista' started by Tanglefoot1, Feb 14, 2013.

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  1. Tanglefoot1

    Tanglefoot1 Thread Starter

    Joined:
    Oct 20, 2009
    Messages:
    265
    Hi, I know of the potential threats of not having java up to date, so I updated Java at the last prompt I got, but ever since I keep getting the below message when I boot up. Any idea anyone as to why? and how to resolve this? As always all help appreciated :)
     

    Attached Files:

  2. kanaitpro

    kanaitpro Account Closed

    Joined:
    Feb 13, 2013
    Messages:
    493
    have you tried typing the text of the error message into bing? that's usually the first thing i do when troubleshooting. also, i would remove java unless you have something that depends on it, like minecraft. and if the bing thing doesn't work, post more info, like computer manufacturer, os and type, 64 or 32 bit, etc.
    just from the look of it, sounds like something may have messed up with the update, you can also try removing java completely from the control panel and reinstalling it, but seriously, i would unistall and leave if possible, i haven't missed it for over a year.
     
  3. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
  4. Tanglefoot1

    Tanglefoot1 Thread Starter

    Joined:
    Oct 20, 2009
    Messages:
    265
    Hi, thanks for the replies. I have uninstalled Java using the JavaRa but I'm still getting the same message on start up. If I type Java in the Search box I still have an "empty folder" showing in Control Panel if you know what I mean and I can't remove it, is this causing the problem?
     
  5. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    1- Please click HERE to download HijackThis.

    2- Run the program.

    3- Click on the Main Menu button if not already there.

    4- Select Do a system scan and save a logfile.

    5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

    6- Do not "Fix" anything unless advised to do so.


    For Windows 7 and Vista:

    If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first.



    Next,


    1- Run HijackThis again.

    2- Click on Open The Misc Tools section from the Main Menu.

    3- Click on Open Uninstall Manager.

    4- Click on Save list...

    5- Save the text file to the desktop.

    6- Copy and paste the log from Notepad into your next reply.
     
  6. Tanglefoot1

    Tanglefoot1 Thread Starter

    Joined:
    Oct 20, 2009
    Messages:
    265
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 12:37:53, on 15/02/2013
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16464)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\RtHDVCpl.exe
    C:\Windows\PromptService.exe
    C:\Program Files\ESET\ESET Smart Security\egui.exe
    C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
    C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
    C:\Program Files\BitTorrent\BitTorrent.exe
    C:\Users\Gary\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
    C:\ProgramData\GameXN\GameXNGO.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Secunia\PSI\psi_tray.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_168.exe
    C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_168.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Users\Gary\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe,c:\program files\soluto\soluto.exe /userinit,
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (file missing)
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (file missing)
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [PromptService] C:\Windows\PromptService.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe -s
    O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [Livedrive] "C:\Program Files\Livedrive\Livedrive.exe"
    O4 - HKCU\..\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
    O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\BitTorrent.exe" /MINIMIZED
    O4 - HKCU\..\Run: [Spotify] "C:\Users\Gary\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
    O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Gary\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
    O4 - HKCU\..\Run: [GameXN GO] "C:\ProgramData\GameXN\GameXNGO.exe" /startup
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
    O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files\Secunia\PSI\psi_tray.exe
    O4 - Global Startup: Subsonic.lnk = C:\Program Files\Subsonic\subsonic-agent.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
    O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O15 - Trusted Zone: http://*.mcafee.com
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-29-0.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
    O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
    O23 - Service: Google Update Service (gupdate1ca1b99decc913) (gupdate1ca1b99decc913) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
    O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe
    O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
    O23 - Service: Soluto Launcher Service (SolutoLauncherService) - Unknown owner - C:\Program Files\Soluto\SolutoLauncherService.exe (file missing)
    O23 - Service: Soluto Remote Service (SolutoRemoteService) - Unknown owner - C:\Program Files\Soluto\SolutoRemoteService.exe (file missing)
    O23 - Service: Subsonic - Unknown owner - C:\Program Files\Subsonic\subsonic-service.exe
    O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe

    --
    End of file - 12091 bytes
     
  7. Tanglefoot1

    Tanglefoot1 Thread Starter

    Joined:
    Oct 20, 2009
    Messages:
    265
    Update for Microsoft Office 2007 (KB2508958)
    Update for Microsoft Office 2007 (KB2508958)
    32 Bit HP CIO Components Installer
    7-Zip 9.20
    Acer Arcade Live Main Page
    Acer DV Magician
    Acer DVDivine
    Acer eDataSecurity Management
    Acer Empowering Technology
    Acer ePerformance Management
    Acer eSettings Management
    Acer GameZone Console DTV 2.0.1.1
    Acer HomeMedia
    Acer HomeMedia Connect
    Acer HomeMedia Trial Creator
    Acer ScreenSaver
    Acer SlideShow DVD
    Acer VideoMagician
    Activation Assistant for the 2007 Microsoft Office suites
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.5)
    Adobe Shockwave Player 11.6
    Adobe Shockwave Player 12.0
    Amazon Kindle
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft Panorama Maker 6
    AudibleManager
    AutoCAD 2011 - English
    AutoCAD 2011 - English
    Autodesk Material Library 2011
    Autodesk Material Library 2011 Base Image library
    Bigasoft iPad Video Converter 3.6.28.4555
    Bing Bar
    BitTorrent
    Bonjour
    Calc98
    CCleaner
    Character Builder
    Combined Community Codec Pack 2008-09-21 16:18
    Compatibility Pack for the 2007 Office system
    D3DX10
    DC-Bass Source 1.1.1
    Dream Video Converter Ultimate 3.0.1.0
    DVD Decrypter (Remove Only)
    DVD Shrink 3.2
    Eraser 6.1.0.2276
    eSobi v2
    FARO LS 1.1.406.58
    FileZilla Client 3.6.0.2
    Foxit PDF Editor
    Free FLV Converter V 7.4.0
    Free M4a to MP3 Converter 6.0
    Full Pack Codecs
    GetDiz 4.2
    Google Earth
    Google Update Helper
    Google Updater
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Customer Participation Program 12.0
    HP Imaging Device Functions 12.0
    HP OCR Software 8.0
    HP Photosmart C6300 All-In-One Driver Software 12.0 Rel .4
    HP Photosmart Essential 3.5
    HP Photosmart.All-In-One Driver Software 8.0 .A
    HP Print Diagnostic Utility
    HP Smart Web Printing 4.60
    HP Solution Center 13.0
    HP Update
    HPDiagnosticAlert
    IrfanView (remove only)
    Junk Mail filter update
    Kidizoom® Pro & Plus
    K-Lite Codec Pack 4.7.5 (Full)
    LAME v3.99.3 (for Windows)
    MagicDisc 2.7.106
    Malwarebytes Anti-Malware version 1.70.0.1100
    MCE Software Encoder 1.1
    MediaInfo 0.7.61
    Medieval CUE Splitter
    Mesh Runtime
    Messenger Companion
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4.5
    Microsoft .NET Framework 4.5
    Microsoft AutoRoute 2006
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Live Add-in 1.5
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Project 2007 Service Pack 3 (SP3)
    Microsoft Office Project 2007 Service Pack 3 (SP3)
    Microsoft Office Project MUI (English) 2007
    Microsoft Office Project Professional 2007
    Microsoft Office Project Professional 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Windows Media Video 9 VCM
    Microsoft Works
    Microsoft WSE 3.0 Runtime
    Monkey's Audio
    Mozilla Firefox 10.0.12 (x86 en-GB)
    Mozilla Maintenance Service
    MSVCRT
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP3 Parser
    MSXML 4.0 SP3 Parser (KB2721691)
    MSXML 4.0 SP3 Parser (KB2758694)
    NCH Toolbox
    Nikon Message Center 2
    NTI Backup NOW! 4.7
    NTI CD & DVD-Maker
    NVIDIA Display Control Panel
    NVIDIA Drivers
    Paint.NET v3.5.10
    PDF Password Cracker Enterprise v3.1
    PE585QA-32
    PFConfig 1.0.296
    PG583_32_inf
    PhotoScape
    Picture Control Utility
    PowerISO
    PVSonyDll
    QuickTime
    ReaJPEG Pro 4.0
    Realtek High Definition Audio Driver
    Samsung New PC Studio
    Samsung New PC Studio
    SAMSUNG USB Driver for Mobile Phones
    SeaTools for Windows
    Secunia PSI (3.0.0.4001)
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 4.5 (KB2737083)
    Security Update for Microsoft .NET Framework 4.5 (KB2742613)
    Security Update for Microsoft .NET Framework 4.5 (KB2789648)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    SEGA Mega Drive Classics
    Segoe UI
    Shop for HP Supplies
    Sid Meier's Pirates!
    Sky Broadband
    Skype Click to Call
    Skype™ 6.1
    Soluto
    SpeedFan (remove only)
    SpywareBlaster 4.6
    Subsonic
    SUPERAntiSpyware
    Switch Sound File Converter
    swMSM
    TeamViewer 7
    The Sims™ 3
    TMPGEnc 4.0 XPress
    TMPGEnc DVD Author 3 with DivX Authoring
    UnderCoverXP 1.17
    Unlocker 1.9.0
    Update for 2007 Microsoft Office System (KB967642)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4.5 (KB2750147)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Project 2007 Help (KB963668)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    ViewNX 2
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    VLC media player 2.0.5
    VLC Setup Helper
    Windows Driver Package - Conexant (cxpl_mhd) Media (11/07/2007 6.0.104.0038)
    Windows Driver Package - YUAN High-Tech Development Co. Ltd. (OmniTV) Media (12/14/2007 6.1.32.42)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Family Safety
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Mail
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live Remote Client
    Windows Live Remote Client Resources
    Windows Live Remote Service
    Windows Live Remote Service Resources
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer Resources
    WMPTagSupportExtender
    Yahoo! Toolbar

    Thank You.
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    It doesn't look like you've installed the new Java.


    Try using the free Revo Uninstaller to remove Java again.

    Once done, please post a new HijackThis log.
     
  9. Tanglefoot1

    Tanglefoot1 Thread Starter

    Joined:
    Oct 20, 2009
    Messages:
    265
    Hi, I installed Revo Uninstaller and looked for Java to uninstall, but it wasn't there. I'll just try a restart again and see if the error message pops up this time.
     
  10. Tanglefoot1

    Tanglefoot1 Thread Starter

    Joined:
    Oct 20, 2009
    Messages:
    265
    Yeah the error message is still appearing. Sorry.
     
  11. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Please run Autoruns.

    Click on File.

    Click on Save…

    Save the new AutoRuns Data (*.arn) file to your desktop.

    Close the Autoruns program.

    Right-click on the new desktop AutoRuns .arn file.

    Select Send To > Compressed (zipped) Folder.

    Attach the compressed file to your next reply.
     
  12. Tanglefoot1

    Tanglefoot1 Thread Starter

    Joined:
    Oct 20, 2009
    Messages:
    265
    Please find file attached as requested.
     

    Attached Files:

  13. Tanglefoot1

    Tanglefoot1 Thread Starter

    Joined:
    Oct 20, 2009
    Messages:
    265
    Got to go and collect my son from school now, back soon.
     
  14. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    I can't find any sign of the info in your error message. However, it looks like a program on your computer might be looking for that Java entry that simply isn't there.


    What's the name of that empty folder you were talking about?


    Have you tried installing the new Java yet? That might very well solve your problem.
     
  15. kanaitpro

    kanaitpro Account Closed

    Joined:
    Feb 13, 2013
    Messages:
    493
    a couple of things i noticed, you may want to update firefox for security reasons, you have 10 and 18 is out there, you also want to get rid of the google and bing toolbars, they interfere with other things and collect information about your surfing habits, and in my experience with ameriprise, nti backup sucks, doesn't work very good and causes all sorts of problems when trying to restore data. if you upgrade to win 7 and try to restore data backed up with 4.5 using 5.5, it doesn't work. i don't know about 4.7, but as a backup, i wouldn't trust it at all. i would hate to see you lose data because you didn't know about a problem. as to the java issue, have you checked the registry to see if the javara removed it? very important: DO NOT MAKE CHANGES TO THE REGISTRY IF YOU DON'T KNOW WHAT YOU'RE DOING! don't mean to yell, but you could hose everything, just look. when you type regedit into the run box or search box, hit control f and type in java to search the whole registry. if it has been a while since you got the computer, it may be time to reinstall the os. that will take a while to reload all the software on your machine, however, so use it as a last resort.
     
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