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java will not install

Discussion in 'Software Development' started by trssshh, Nov 8, 2006.

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  1. trssshh

    trssshh Thread Starter

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    Hi,

    I have a friend who is doing a webcast next week and everything meets specs but the java. We can not get any version 1.4 or 1.5 to install. Did the suggestions by Sun and get an error 1722 and it stops. Have uninstalled and did an offline installation. The next suggestion was to install to a different directory. Get the same error every time. Running Windows XP home edition with sp2 and internet explorer 6.0. I took off internet explorer 7.0 just in case.
    Any suggestions?

    Thanks,

    Sandra
     
  2. Chicon

    Chicon

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    Hi trssshh,

    Did you follow the instructions on this page ?
     
  3. trssshh

    trssshh Thread Starter

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    yes, I did and got the same result.

    sandra
     
  4. Chicon

    Chicon

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    It's possible the registry of your system still keeps outdated entries from prior installations of the JRE.
    Before trying to reinstall a new JRE, I would clear the registry from those entries using a tool like Regseeker or CCleaner.
     
  5. trssshh

    trssshh Thread Starter

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    Thanks,

    I will download and try today and let you know.
    Sandra
     
  6. trssshh

    trssshh Thread Starter

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    did not help, same issue any other suggestions?

    sandra
     
  7. Chicon

    Chicon

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    Hum ! I've already installed the JRE many dozens of times on all possible OS, I never met such error.
    I'm suspecting a problem specific to Windows, a possible corruption of its installer. :confused:
    I'm sorry, I'm really stuck on this one.
     
  8. Chicon

    Chicon

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    I find out a possible solution on this page.

    Excerpt of the page :

     
  9. trssshh

    trssshh Thread Starter

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    thanks for this, will try in the next few days.

    sandra
     
  10. trssshh

    trssshh Thread Starter

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    Hi,

    I ended up having to a repair of the windows installation. After that, I was able to download and install java.

    Thanks for the help.

    Sandra
     
  11. Chicon

    Chicon

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    You're welcome ! :)
     
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