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Java won't install

Discussion in 'All Other Software' started by JenniferRiordan, Feb 9, 2015.

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  1. JenniferRiordan

    JenniferRiordan Thread Starter

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    This morning I removed Java from my computer with Revo Uninstaller and rebooted. I checked to see if Java was gone from add/remove programs, and it was. I then attempted to update to Java 8 Update 31 by downloading the exe file to my desktop. I opened it and got this error message, 'A newer build of this version of Java already exists on your system. It is not possible to install an older build.'

    I then went to Java.com and clicked on 'Do I have Java', and I get this message: 'We are unable to verify if Java is currently installed and enabled in your browser. If you have installed Java and there is an error with the verification, there could be a configuration issue (e.g. browser, Java control panel, security settings) or the Java plug-in is blocked by the browser.'

    I then went to Java.com to use the uninstall tool for removal of older versions of Java and got this message: 'Java is disabled or not installed'.

    I went into Firefox Add-ons and Plugins to see if I needed to 'enable' Java in some way but it wasn't listed. I also turned off my firewall antivirus and adware blocker prior to all the steps I have mentioned previously. I'm not sure where to go from here. Any guidance is appreciated
    (The browser I use is Firefox and up to date fyi.) Jennifer
     
  2. Triple6

    Triple6 Moderator

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  3. JenniferRiordan

    JenniferRiordan Thread Starter

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    Hi Rob
    It won't let me use the uninstaller. I get the message, ''Java is disabled or not installed'. I used an app called Security Check, and it says that I have Java 8 update 31, which isn't compatible with Windows XP. I used a program called Javara to remove it, rebooted, and Security Check is still showing that I have Java 8 on my computer. Any ideas?? Jennifer
     
  4. flavallee

    flavallee Trusted Advisor

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    Java 8 Update 31 will install in Windows XP, but only if you ignore the warning and click OK.

    Java 7 Update 76 is the most current version for Windows XP.

    -----------------------------------------------------------
     
  5. JenniferRiordan

    JenniferRiordan Thread Starter

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    How do I remove Java 8 from my computer? I checked to see if a Java plugin was enabled in my web browser, but Java isn't listed in the Firefox plugins or extensions list. If I go into AllPrograms, it's the last one on the bottom. I open it up, and there are five files each displaying an icon that looks like a blank computer screen with a light grey border around the entire rectangle, a white screen like a blank computer screen, and a blue heading from left to right acting as a top border. They are labelled 'About Java' 'Check for Updates' 'Configure Java' 'Get Help' and 'Visit Java.com'. If I hit any of the first three, I get a message that says: 'windows is searching for javacpl.exe to locate the file yourself click browse.'
     
  6. flavallee

    flavallee Trusted Advisor

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    It's my guess that Java-related file and registry "debris" is scattered throughout your computer.

    There's a way of finding and manually removing them, but you need to know what you're doing.

    ----------------------------------------------------------
     
  7. JenniferRiordan

    JenniferRiordan Thread Starter

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    It's no longer in add/remove programs, but it show up when I run 'Security Check'
     
  8. Triple6

    Triple6 Moderator

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    You may want to run System Restore to prior you uninstalling Java. If after the restore works you can leave it, 8 does supposedly work on Windows XP even though it's not officially supported. Or you can uninstall it using Add & Remove Programs without using Revo.

    There's also this manual method: https://java.com/en/download/help/manual_regedit.xml
     
  9. flavallee

    flavallee Trusted Advisor

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    i was thinking about that too.

    ---------------------------------------------------------
     
  10. Phantom010

    Phantom010 Trusted Advisor

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    What do you need Java for anyway? You can most probably forget about it.

    You can try installing and uninstalling it. That could fix it.
     
  11. Phantom010

    Phantom010 Trusted Advisor

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    It's probably not on your computer anymore. There might be a few traces detected by Security Check, but that's all.
     
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