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Solved juno

Discussion in 'Web & Email' started by lilaco, Feb 21, 2019.

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  1. lilaco

    lilaco Thread Starter

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    juno sent me msg that error 16 had occurred and to shut down,,,,,,,,,,,,,,closed.......................reopened and now it doesn't recognize my password and won't open
    pls send me link to reset my password


    HELP!!!!!!!!!!!!!!!!!!!!!

    herb
     
  2. Fireflycph

    Fireflycph

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    First Name:
    Morten
    Depending on the OS. Please see if you can boot in same mode and do a system restore. How depends on the Windows version.
     
  3. lilaco

    lilaco Thread Starter

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    thanks for the quick reply
    using windows 10 & ie 11
    did system restore and same problem
    there must be a site that juno uses that allows you to reset your password
    are you possibly aware of where it is??

    herb
     
  4. lilaco

    lilaco Thread Starter

    Joined:
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    Messages:
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    did google search............how do i reset my password in juno...........found site......followed instructions...............password was reset and juno opens again with no problem

    thanks,

    herb
     
  5. Fireflycph

    Fireflycph

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    Glad you got it sorted out.
     
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