K:\ Is not accessible. Incorrect function

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engchuantng

Thread Starter
Joined
Dec 2, 2007
Messages
7
Hi,

My PC can read a DVD and CD but unable to write to DVD. When I try to access my DVD drive, the system returns an error message: K:\ Is not accessible. Incorrect Function. On top of that, it seems that the system is detecting my drive as a CDROM drive instead of a DVD RW when I insert an empty DVD media. But the system is able to read a DVD.

I have enabled the IMPAI service but the error still occurs.

The CD Buring software I am using is NERO.

My computer uses an AOPEN DUW1616/ARR DVD Drive.

The following is my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:55:30 AM, on 12/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
J:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
J:\Program Files\SEC\MagicTune3.6\GammaTray.exe
J:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
J:\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://VeryCD.265.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - J:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - J:\Program Files\BitComet\tools\BitCometBHO_1.1.7.4.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - j:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Viewbar] j:\Program Files\AGLOCO Viewbar\Viewbar.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
O4 - HKLM\..\Run: [DAEMON Tools-1033] "J:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] j:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Color Calibration.lnk = ?
O4 - Global Startup: MagicTune 3.6.lnk = ?
O4 - Global Startup: NaturalColorLoad.lnk = ?
O8 - Extra context menu item: &D&ownload &with BitComet - res://J:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://J:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://J:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - J:\Program Files\BitComet\tools\BitCometBHO_1.1.7.4.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {8463A31A-7FB5-4D38-B269-57F4FEFDBB09} (SDData.clsData) - https://mylearning.accenture.com/codebase/SDData.cab
O16 - DPF: {BF17C411-9ADA-4C73-B12C-BD814BDE187F} (ScheduleServices.CtlScheduleServices) - https://mylearning.accenture.com/accenture/core/common/ScheduleServices/ScheduleServices.cab
O16 - DPF: {D3B8B8A0-4FA3-44EB-86C7-5BEA866CEA57} (SDAICC.clsAICC) - https://mylearning.accenture.com/codebase/SDAICC.cab
O16 - DPF: {FE507B78-691A-4DAA-BE3D-793C86592506} (SDWAPI.clsWAPI) - https://mylearning.accenture.com/codebase/SDWAPI.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{93A8BE99-932B-4CD9-BAD4-4EEED1E992F1}: NameServer = 165.21.83.88 165.21.100.88
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Thank you in advance for your help :)
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Might be caused by Daemon Tools.

Have you tried to go to Device Manager and uninstall the DVD-RW drive? When you reboot it'll get re-detected and reinstalled.

Have you previously been able to use Windows built0in burning capability with the drive?

What does Nero do when you try to burn a disc?
 

engchuantng

Thread Starter
Joined
Dec 2, 2007
Messages
7
Might be caused by Daemon Tools.
>> You may be right. I have installed Daemon Tools before but I have uninstalled it.

Have you tried to go to Device Manager and uninstall the DVD-RW drive? When you reboot it'll get re-detected and reinstalled.
>> Tried, but still gets the same error.

Have you previously been able to use Windows built0in burning capability with the drive?
>> I did not use Windows built in burning capability before.

What does Nero do when you try to burn a disc?
>> It just returns an error
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Whats the Nero error?

You still have DAEMON Tools running on your computer. Go to Add or Remove Programs and see if its still listed. Also check Device Manager for any virtual drives.
 

engchuantng

Thread Starter
Joined
Dec 2, 2007
Messages
7
Whats the Nero error?
>> Nero cannot detect my media when I put an empty DVD+R into the drive.
Error: This disc is not writable. Please insert a writable disk.

You still have DAEMON Tools running on your computer. Go to Add or Remove Programs and see if its still listed. Also check Device Manager for any virtual drives.
>> I have already removed DAEMON from my computer. Not sure why it is still showing at Hijack This !!!.
Checked at Device Manager. No Virtual drives as well.
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
If you do a CTRL-ALT-DELETE do you see any Daemon Tool entries in the Process Tab.

You may want to delete any left over Filter keys from burning software that can cause drive issues.

See here: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060
Its usually used to restore missing drives but works to resolve other errors too.

Remove these entries using Hijackthis:
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DAEMON Tools-1033] "J:\Program Files\D-Tools\daemon.exe" -lang 1033
 

engchuantng

Thread Starter
Joined
Dec 2, 2007
Messages
7
If you do a CTRL-ALT-DELETE do you see any Daemon Tool entries in the Process Tab.
>> Have done it. No more Daemon Tool entries.

You may want to delete any left over Filter keys from burning software that can cause drive issues.


See here: http://support.microsoft.com/default...;en-us;Q314060
Its usually used to restore missing drives but works to resolve other errors too.
>> Look through it, but not useful because I am unable to find the Upper and Lower filters in the reg key indicated in the above link

Remove these entries using Hijackthis:
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DAEMON Tools-1033] "J:\Program Files\D-Tools\daemon.exe" -lang 1033
>> Removed them from Hijack This !!! Below is the refreshed list

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:10:55 PM, on 12/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
J:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
J:\Program Files\SEC\MagicTune3.6\GammaTray.exe
J:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
J:\HiJackThis_v2.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://VeryCD.265.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - J:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - J:\Program Files\BitComet\tools\BitCometBHO_1.1.7.4.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - j:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] j:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Color Calibration.lnk = ?
O4 - Global Startup: MagicTune 3.6.lnk = ?
O4 - Global Startup: NaturalColorLoad.lnk = ?
O8 - Extra context menu item: &D&ownload &with BitComet - res://J:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://J:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://J:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - J:\Program Files\BitComet\tools\BitCometBHO_1.1.7.4.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {8463A31A-7FB5-4D38-B269-57F4FEFDBB09} (SDData.clsData) - https://mylearning.accenture.com/codebase/SDData.cab
O16 - DPF: {BF17C411-9ADA-4C73-B12C-BD814BDE187F} (ScheduleServices.CtlScheduleServices) - https://mylearning.accenture.com/accenture/core/common/ScheduleServices/ScheduleServices.cab
O16 - DPF: {D3B8B8A0-4FA3-44EB-86C7-5BEA866CEA57} (SDAICC.clsAICC) - https://mylearning.accenture.com/codebase/SDAICC.cab
O16 - DPF: {FE507B78-691A-4DAA-BE3D-793C86592506} (SDWAPI.clsWAPI) - https://mylearning.accenture.com/codebase/SDWAPI.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{93A8BE99-932B-4CD9-BAD4-4EEED1E992F1}: NameServer = 165.21.83.88 165.21.100.88
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


>> I did a restart of the PC, but I am still having the same problem.
 

engchuantng

Thread Starter
Joined
Dec 2, 2007
Messages
7
Any chance of trying the drive in another computer?
>> Not really. Because this is the only computer I have

Have you tried another brand of DVD discs?
>> Have tried. But I get the same result.

You can also try updating the firmware: http://download.aopen.com.tw/userdow...el=DUW1616/ARR
>> Downloaded. Tried to do the update. But the application returns the error

Cannot change Drive to Up Mode.

*** NG ** NG ** NG ***

Make sure Selected Target Drive.
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Although if its a software problem it may be passed along to the new drive.
 
Joined
Nov 28, 2007
Messages
121
engchuantng said:
I am thinking of doing a re-install of my windows XP. do you think it will work ?
Nope, i think is hardware problem not software.

Q: U can see data on already burned cd or dvd? If I read carefully u cannot write any black CD or DVD with your dvd room right?
 
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