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Kaspersky wont install

Discussion in 'General Security' started by Pyrogenius, Sep 22, 2008.

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  1. Pyrogenius

    Pyrogenius Thread Starter

    Joined:
    May 3, 2007
    Messages:
    16
    I have recently purchased Kaspersky 2009 anti-virus but when i come to install it, it tells me that avg 8.0 is still installed. I have uninstalled avg through control panel and ran the avgremover tool from grisoft but this does not solve the problem. Im running windows vista.

    Thanks
     
  2. mfletch

    mfletch

    Joined:
    Sep 19, 2008
    Messages:
    23
    Have you tried installing Kaspersky in safe mode,

    SAFE MODE

    Reboot into SAFE MODE

    1/Click Start and then click Turn Off Computer.
    2/In the Turn Off Windows dialog box, click Restart, and then click OK.
    3/As your computer restarts but before Windows launches, press F8 repeatedly.
    4/Use the arrow keys to highlight Safe Mode, and then press ENTER.
    5/If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
    Note: If Windows launches before you can choose a safe mode, restart your computer and try again
    PS/ Sometimes it maybe the F5 key
     
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