kdcom.dll problem

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deltasq

Thread Starter
Joined
Dec 25, 2010
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2
Alright, so I had just installed iTunes onto my computer a few hours ago and restarted my computer as I was told to do.

When I selected Windows 7, a black screen popped up and had said "Windows failed to start. A recent hardware or software change might be the cause" and then tells me to put in the windows 7 disc which sadly I do not have for I have mis-placed it.

Then it says

File: \windows\system32\kdcom.dll

Status: 0xc0000221

Info: Windows failed to load because the kernel debugger DLL is missing or corrupt.

What makes this stranger is that I can easily load up into my xp with no issue whatsoever.

The Startup repair won't even acknowledge there is a problem but does say there is a corrupt file. Also all of my system restores are gone for some odd reason.

PLEASE HELP.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
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80,914
... and then tells me to put in the windows 7 disc which sadly I do not have for I have mis-placed it.
Look under the sofa cushions. Even if you don't find it you may gather some coins, a remote, ....

Seriously, I suggest you undertake a serious search for your installation DVD.
 

deltasq

Thread Starter
Joined
Dec 25, 2010
Messages
2
Doesn't help me understand the situation here. :p

What has happened though? I'm seriously confused here, running in circles and literally nothing is helping.
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
80,914
What has happened though?
You quoted "... A recent hardware or software change might be the cause." My interpretation is that the install of iTunes went seriously bad or there was a coincidental hardware defect--such as a hard drive failure.

You could run hard drive diagnostics or memory diagnostics, but no matter the outcome of those you are probably going to need the Windows 7 installation DVD to be up and running 7 again. You could start with a disk check using your XP system.

The forums have been pretty slow today (US time); unless people wander in this evening you may not get much help until tomorrow.
 
Joined
Dec 27, 2010
Messages
1
Same exact thing happened to me last night - tried to install itunes 10 on Windows XP - then my kdcom.dll couldn't be loaded. Itunes is apparently messing with that file - gonna run the recovery CD which i'm currently downloading. Will have to using the Repair Console i suppose. Ugh, so time consuming once this kind of thing happens. Definitely lose a few hours of time :/
 
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