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Keep getting the 'your PC ran in to problem' message after boot and log in

Discussion in 'Windows 8' started by shadydaz, Jan 27, 2013.

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  1. shadydaz

    shadydaz Thread Starter

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    Jan 27, 2013
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    Hi, I recently upgraded by my Windows 7 laptop to Windows 8 and everything seems to be fine but I keep getting the below message after booting and logging in. Does anyone know how I can solve this issue? The only other thing I have noticed is that after 'shutdown' the screen goes off but the activity and power lights can stay on for a while, maybe 4 - 5 minutes before they turn off.

    http://postimage.org/image/6e1yhyrqr/

    Thank you in advance for your help. Much appreciated.
     
  2. shadydaz

    shadydaz Thread Starter

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    Can anyone help with this please? I'm pulling my hair out trying to fix it.
     
  3. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    shadydaz

    Welcome to Tech Support Guy

    Sorry you have waited for a reply

    We are very busy with Windows 8 especially

    If you can get into windows send me please the dump file

    that is computer open the drive, open windows and then more than likely - memory.dmp

    open that copy the file to your docs, then right click and send to zipped folder. and then send me please that zipped file attached on your reply

    Not please on another link which I then have to open

    to attach save file and on reply click go advanced and then see manage attachments
     
  4. shadydaz

    shadydaz Thread Starter

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    Hi, Thanks for your help but the file is too large, its 128mb when compressed (460mb before). Is there any other way I can get it to you? Thanks
     
  5. Courtneyc

    Courtneyc

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    Get a free Drop Box account. Save the file in the Shared folder. Create an HTML link to that file and send it.
     
  6. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    shadydaz
    Is that the ONE dump file
     
  7. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    shadydaz

    I wondered if you made any progress on this issue
     
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