keep losing internet connection intermittently

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wampyer

Thread Starter
Joined
Oct 10, 2007
Messages
22
Hi. i have been plagued by a weird problem. I keep on losing my wireless internet connection even though my adapter shows that i have excellent connection. this happens both at home as well as at school. During these outages i cannot update my anti virus (trendmicro internet security 14) or connect using any programs such as gtalk or messenger. I recently did a full system restore to the original factory settings and took out a lot of bloatware and other junk.
my internet adapter is Intel Proset wireless. When i do the diagnostics with the adapter diagnostics tool the ping test fails and says " no response AP; default gateway; DHCP server'. If i reboot the problem goes away but manifests itself sometime later. My virus scan with trendmicro, kaspersky and panda came clean.
I would appreciate any help and suggestions.
thanks
ps- i use mozilla firefox and have noscript and adaware plus. the problem continues even with these disabled.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,855
Make sure you have the latest driver from Dell for the Intel adapter.

If you are using the Intel Proset utility to manage the connection make sure WZC is disabled; and vice versa.
 

wampyer

Thread Starter
Joined
Oct 10, 2007
Messages
22
i have already updated the drivers........will check on the wzc and will keep posted.....
thanks
 

wampyer

Thread Starter
Joined
Oct 10, 2007
Messages
22
didnt work....
i did a network diagnostic and am posting the result. I dont know if it would help or if it means anything
nternet Service
Default Outlook Express Mail

Not Configured

Default Outlook Express News

Not Configured

Internet Explorer Web Proxy

Not Configured

Computer Information
+ Computer System

SUBHASHMACHINE

AdminPasswordStatus = 3
AutomaticResetBootOption = FALSE
AutomaticResetCapability = TRUE
BootROMSupported = TRUE
BootupState = Normal boot
Caption = SUBHASHMACHINE
ChassisBootupState = 3
CreationClassName = Win32_ComputerSystem
CurrentTimeZone = -300
DaylightInEffect = TRUE
Description = AT/AT COMPATIBLE
Domain = WORKGROUP
DomainRole = 0
EnableDaylightSavingsTime = TRUE
FrontPanelResetStatus = 3
InfraredSupported = FALSE
KeyboardPasswordStatus = 3
Manufacturer = Dell Inc.
Model = MXG061
Name = SUBHASHMACHINE
NetworkServerModeEnabled = TRUE
NumberOfProcessors = 2
+ OEMStringArray
Dell System
5[0003]
13[PP05XB]
PartOfDomain = FALSE
PauseAfterReset = -1
PowerOnPasswordStatus = 3
PowerState = 0
PowerSupplyState = 3
PrimaryOwnerName = Subhash
ResetCapability = 1
ResetCount = -1
ResetLimit = -1
+ Roles
LM_Workstation
LM_Server
SQLServer
NT
Potential_Browser
Master_Browser
Status = OK
+ SupportContactDescription
For online support, go to http://support.dell.com.
(empty)
For phone contact information, go to the
Start Menu - Programs - Dell folder
and launch the phone support link.
SystemStartupDelay = 30
SystemStartupOptions = "Windows XP Media Center Edition" /noexecute=optin /fastdetect
SystemStartupSetting = 0
SystemType = X86-based PC
ThermalState = 3
TotalPhysicalMemory = 1072054272
UserName = SUBHASHMACHINE\Subhash
WakeUpType = 6
+ Operating System

Microsoft Windows XP Professional

BootDevice = \Device\HarddiskVolume2
BuildNumber = 2600
BuildType = Multiprocessor Free
Caption = Microsoft Windows XP Professional
CodeSet = 1252
CountryCode = 1
CreationClassName = Win32_OperatingSystem
CSCreationClassName = Win32_ComputerSystem
CSDVersion = Service Pack 2
CSName = SUBHASHMACHINE
CurrentTimeZone = -300
DataExecutionPrevention_32BitApplications = TRUE
DataExecutionPrevention_Available = TRUE
DataExecutionPrevention_Drivers = TRUE
DataExecutionPrevention_SupportPolicy = 2
Debug = FALSE
Distributed = FALSE
EncryptionLevel = 168
ForegroundApplicationBoost = 2
FreePhysicalMemory = 153364
FreeSpaceInPagingFiles = 1743584
FreeVirtualMemory = 2054024
InstallDate = 10:58:25 PM 10/5/2007
LargeSystemCache = 0
LastBootUpTime = 3:16:01 PM 10/11/2007
LocalDateTime = 3:27:56 PM 10/11/2007
Locale = 0409
Manufacturer = Microsoft Corporation
MaxNumberOfProcesses = -1
MaxProcessMemorySize = 2097024
Name = Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
NumberOfProcesses = 49
NumberOfUsers = 2
OSLanguage = 1033
OSType = 18
Primary = TRUE
ProductType = 1
QuantumLength = 0
QuantumType = 0
RegisteredUser = Subhash
SerialNumber = 76487-OEM-0011903-00825
ServicePackMajorVersion = 2
ServicePackMinorVersion = 0
SizeStoredInPagingFiles = 2515584
Status = OK
SuiteMask = 272
SystemDevice = \Device\HarddiskVolume2
SystemDirectory = C:\WINDOWS\system32
SystemDrive = C:
TotalVirtualMemorySize = 2097024
TotalVisibleMemorySize = 1046928
Version = 5.1.2600
WindowsDirectory = C:\WINDOWS
+ Version

5.1.2600

Version = 5.1.2600
BuildVersion = 2600.0000
Modems and Network Adapters
+ Modems

Conexant HDA D110 MDC V.92 Modem

AttachedTo = COM3
BlindOff = X4
BlindOn = X3
Caption = Conexant HDA D110 MDC V.92 Modem
CompressionOff = +DS=0;
CompressionOn = +DS=3;
ConfigManagerErrorCode = 0
ConfigManagerUserConfig = FALSE
ConfigurationDialog = modemui.dll
CreationClassName = Win32_PotsModem
+ DCB
28
0
0
0
0
194
1
0
21
32
0
0
0
0
+ Default
60
0
0
0
0
0
0
0
0
0
Description = Conexant HDA D110 MDC V.92 Modem
DeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_14F100C3&REV_0900\4&32D619F9&0&0102
DeviceType = Internal Modem
DriverDate = 7:00:00 PM 12/1/2005
ErrorControlForced = +ES=3,2,4;
ErrorControlOff = +ES=1,0,1;
ErrorControlOn = +ES=3,0,2;
FlowControlHard = +IFC=2,2;
FlowControlOff = +IFC=0,0;
FlowControlSoft = +IFC=1,1;
InactivityScale = "0a000000"
InactivityTimeout = 0
Index = 0
MaxBaudRateToSerialPort = 115200
Model = Conexant HDA D110 MDC V.92 Modem
ModemInfPath = oem12.inf
ModemInfSection = ModemX
Name = Conexant HDA D110 MDC V.92 Modem
PNPDeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_14F100C3&REV_0900\4&32D619F9&0&0102
PortSubClass = "02"
PowerManagementSupported = FALSE
Prefix = AT
+ Properties
192
1
0
0
255
0
0
0
255
0
0
0
5
0
0
0
ProviderName = Conexant
Pulse = P
Reset = ATZ
ResponsesKeyName = Conexant HDA D110 MDC V.92 Modem::Conexant::Conexant
SpeakerModeDial = M1
SpeakerModeOff = M0
SpeakerModeOn = M2
SpeakerModeSetup = M3
SpeakerVolumeHigh = L3
SpeakerVolumeLow = L1
SpeakerVolumeMed = L2
Status = OK
StatusInfo = 3
SystemCreationClassName = Win32_ComputerSystem
SystemName = SUBHASHMACHINE
Terminator =
Tone = T
- Network Adapters


FAILED
+ [00000001] Broadcom NetXtreme 57xx Gigabit Controller
Caption = [00000001] Broadcom NetXtreme 57xx Gigabit Controller
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultTTL = 128
Description = Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 12:23:57 PM 11/10/2007
DHCPLeaseObtained = 12:23:57 PM 10/11/2007
DNSEnabledForWINSResolution = FALSE
DNSHostName = Subhashmachine
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
Index = 1
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:15:C5:4D:3F:9A
ServiceName = b57w2k
SettingID = {46543946-3FF9-4DA5-8EC4-E4B750CE7577}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
- [00000010] Intel(R) PRO/Wireless 3945ABG Network Connection (FAILED)
Caption = [00000010] Intel(R) PRO/Wireless 3945ABG Network Connection
DatabasePath = %SystemRoot%\System32\drivers\etc
+ DefaultIPGateway = 10.118.8.1(Same Subnet) (FAILED)
Pinging 10.118.8.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.118.8.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DefaultTTL = 128
Description = Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 3:19:31 PM 11/10/2007
DHCPLeaseObtained = 3:19:31 PM 10/11/2007
+ DHCPServer = 1.1.1.1 (PASSED)
Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=5ms TTL=5
Reply from 1.1.1.1: bytes=32 time=1ms TTL=1
Reply from 1.1.1.1: bytes=32 time=1ms TTL=1
Reply from 1.1.1.1: bytes=32 time=1ms TTL=1
Ping statistics for 1.1.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 5ms, Average = 2ms
DNSDomain = kumc.edu
DNSEnabledForWINSResolution = FALSE
DNSHostName = Subhashmachine
+ DNSServerSearchOrder (FAILED)
+ 10.22.2.5 (FAILED)
Pinging 10.22.2.5 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.22.2.5:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 10.22.2.6 (FAILED)
Pinging 10.22.2.6 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.22.2.6:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 25
Index = 10
+ IPAddress = 10.118.8.169 (PASSED)
Pinging 10.118.8.169 with 32 bytes of data:
Reply from 10.118.8.169: bytes=32 time<1ms TTL=0
Reply from 10.118.8.169: bytes=32 time<1ms TTL=0
Reply from 10.118.8.169: bytes=32 time<1ms TTL=0
Reply from 10.118.8.169: bytes=32 time<1ms TTL=0
Ping statistics for 10.118.8.169:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 25
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.248.0
IPXEnabled = FALSE
MACAddress = 00:18:DE:22:1C:62
ServiceName = NETw4x32
SettingID = {ED9AA332-748E-47C4-9D3B-B3EBD341FFEB}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
+ WINSPrimaryServer = 10.2.106.7 (FAILED)
Pinging 10.2.106.7 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.2.106.7:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ WINSSecondaryServer = 10.22.6.25 (FAILED)
Pinging 10.22.6.25 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.22.6.25:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ Network Clients
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,855
Since this is happening at two places on different networks I'm not considering wireless interference.

Which wireless utility are you using? Did you check to make sure the other one is not running?
 

wampyer

Thread Starter
Joined
Oct 10, 2007
Messages
22
yes, i did turn off WZC, so the windows wireless utility is not working and i am using the intel proset utility.
 
Joined
Oct 21, 2004
Messages
119
Subhash,

It might be in the power management. I have had that happen to me.

Check the setting under power management where the computer shuts off the wireless connection to save power..I am not being specific since you are an INTERMEDIATE...

Let us know if it worked or..even if you need instructions.
 

wampyer

Thread Starter
Joined
Oct 10, 2007
Messages
22
i did think of that but my power options are set to maximum performance and i have unchecked the box to prevent it from being turned off .........Thanks for the suggestion though....
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,855
By the way, just to make sure we didn't misunderstand each other earlier, when I said to get the latest driver from Dell I meant exactly that. Getting a driver for an integrated wireless adapter directly from Intel or letting Windows go looking wherever it looks will lead to problems.
 

wampyer

Thread Starter
Joined
Oct 10, 2007
Messages
22
yes i have the adapters from dell only. I am thinking of going in for another system restore just in case i somehow managed to screw up some system files somehow while updating drivers and installing programs.
 
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