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Kerio Personal Firewall Uninstall Problem

Discussion in 'All Other Software' started by cwilmot, May 26, 2004.

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  1. cwilmot

    cwilmot Thread Starter

    Joined:
    Apr 21, 2001
    Messages:
    676
    This morning I rec'd notice of the availability of an update for my Zone Alarm Pro. I downloaded it but when I attempted to install it I got a warning that I already had Kerio Personal Firewall 2.1.5 installed; that the 2 aren't compatible; and that I should first uninstall the latter. So I went to Add/Remove Programs, in Control Panel, but was unsuccessful in removing Kerio. I then went into Program Files and manually deleted the program from there. Going back to Add/Remove it still shows there and again an attempt to remove it from there failed. Finally, I went back to the Zone Alarm Pro update thinking it would recognize and accept my manual deletion from Program Files, but it still contends that Kerio is on my system. Any suggestions as to how to handle the problem now?
     
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