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Kernel Power

Discussion in 'Windows 10' started by zanttuc, Dec 8, 2018.

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  1. zanttuc

    zanttuc Thread Starter

    Joined:
    Dec 7, 2018
    Messages:
    1
    Hi!



    I have a problem with pc rebooting unexpectedly everytime I stop doing something that needs a lot of resources. For example everytime I play something (e.g. Rainbow Six Siege, F12018, GTA V) the game runs smoothly with no problem, but when I return to the games menu or when the round ends or something like that when the enormous power of the pc isn't needed anymore, when it can finally rest for a while, it reboots. The screen goes of, it makes short crackling sound on speakers and restarts. Then it just starts up normally like nothing happened. No blue screen, no notice from Windows that it has crashed, nothing. If I go to check my Windows reliability log it just says that "Windows has shut down unexpectedly." In the Windows logs there is a notice of a critical error and it says the following:

    - System

    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 6
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000400000000002

    - TimeCreated
    [ SystemTime] 2018-12-06T21:10:10.575683800Z
    EventRecordID 1642
    Correlation

    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer DESKTOP-G422TCQ

    - Security
    [ UserID] S-1-5-18

    - EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0

    - I have checked the memorys with the Windows memocry check tool
    - I have run a two complete virus checks with two different antivirus softwares
    - I have completly reinstalled the whole Windows 10
    - I have updated my drivers and also downloaded older ones
    - I have changed my psu to whole new one
    - I have downloaded the newest C++

    PC stats:

    Motherboard: MSI Z170A Gaming Pro
    GPU: NVIDIA GeForce GTX 1080 Ti 11GB
    CPU: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
    Memory: Kingston 32GB(4x8GB) HyperX Fury DDR4 2133 MHz, CL14
    Storage: Samsung SSD 850 EVO 500GB
    Seagate 2TB, 3.5", SATA III
    PSU: Seasonic 620W M12II-620

    And I'm frustrated and out of ideas, pls help!
    Thank you!
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    23,227
    Are you by any chance connected on a surge protector if so try connecting power direct to AC

    WMD is OK but you cannot beat memtest
    I recommend TWO complete passes each pass consisting of 10 or so tests
    https://www.memtest86.com/

    memtest.jpg


    so as you can see on the attachment you are 41% of the pass and 70% of test 4.
    So you run to 100% of the pass which as I say will be 10 or so tests
    Then you let it run again

    You will read suggestions that you need more than two passes. That is not the case except for the most occasional and unusual of errors.
    99% of errors will be found on even the first pass.
     
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