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Kernel-stack-inpage-error

Discussion in 'Windows XP' started by mekobug, Dec 29, 2012.

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  1. mekobug

    mekobug Thread Starter

    Joined:
    Dec 29, 2012
    Messages:
    3
    My computer is a gateway laptop running Windows XP SP3
    I keep on receiving message errors on a blue screen.
    The latest one is :

    Kernel-Stack-inpage-error

    Stop ; 0X00000077
    0XC0000056
    0XC000056
    0X0000000
    0X03CF8000

    I did a chkdsk disk scanner. Nothing happened
    I run the computer virus program and I have no virus.
    I cannot install back Adobe flash player which crashes regularly.
    I receive many copies of the same email in Outlook.

    What can I do next ?
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,635
    Hi, some reasons for Blue Screens
    New hardware - Software installed.
    Device driver - Video driver - corrupted - faulty.
    Faulty Ram - Overheating - Dying hard drive etc.

    Download BlueScreenView
    http://www.nirsoft.net/utils/blue_screen_view.html
    Download link at the bottom of the page.

    Download > Install.
    Once it has scanned > Click on Edit > Select All > File > Save Selected Item
    It will open in Notepad - or save to Notepad > Copy > Paste.
    Then Post the last 5 minidump files

    Check this link first
    ------
    Check and post
    TSG System Information Utility - found here.
    http://library.techguy.org/wiki/TSG_Valuable_links
    ------
    Download Security Check by screen317
    http://screen317.spywareinfoforum.org/
    Save it to your Desktop.

    Double click the install icon.
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad - and will save a log called checkup.txt.
    Post the result of the scan here.
     
  3. mekobug

    mekobug Thread Starter

    Joined:
    Dec 29, 2012
    Messages:
    3
    Thank you for your answer.
    I set up my computer to create minidump files as you recommanded it.
    I can download nirsoft but it will not scan.
    I tried the Zip mode and the full mode.
    What I am supposed to do next ?
    Thank you
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,635
    If it was not set to save minidump files - you may have to wait until the next blue screen.

    Post the Minidump files.
    Look in c:\windows\minidump
    ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To.
    Then select Compressed (zipped) Folder.
    Windows will compress the file and then save the new zipped file in the same location.
    ------
    "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR"
    http://support.microsoft.com/kb/315266
    ------
    Check and post
    TSG System Information Utility - found here.
    http://library.techguy.org/wiki/TSG_Valuable_links
    ------
    Download Security Check by screen317
    http://screen317.spywareinfoforum.org/
    Save it to your Desktop.

    Double click the install icon.
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad - and will save a log called checkup.txt.
    Post the result of the scan here.
     
  5. mekobug

    mekobug Thread Starter

    Joined:
    Dec 29, 2012
    Messages:
    3
    Thank you for your help. I will wait for the next blue screen that might happen.
    Happy New Year everybody !
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,635
    Ok - keep us updated.
    Happy New Year to you too.
     
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