kernel32.dll error message

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acraig426

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Joined
Apr 20, 2009
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I'm sorry if this counts as a double post; I originally posted this in the operating system section of the forums but a member told me that I should post here instead.

I am (or used to be) running Windows XP Professional on a Dell optiplex GX520. Recently, I noticed that the computer was acting strangely; google search results were redirected to spam websites, everything seemed to be slowing down, etc. I attempted to run anti-virus software but to no avail. Eventually I decide to just restart my computer in the hopes that it would help. Instead, all I got on load up was a blue screen and an error message that said the kernel32.dll file was not found and that I should reinstall it. This screen appeared whenever I tried to turn on the computer, I could not access my desktop or anything so I could not just do a system restore.

After reading up on the kernel32.dll error message, I found that re-installing windows was what I had to do. Unfortunately, the computer came pre-loaded with the XP Professional software and I didn't have any kind of CD to reinstall from. I did, however, have an old installation CD for Windows XP Home Edition from a seperate computer. I followed all of the instructions and I now have what I believe is called a multiboot - I have both windows xp home and professional editions installed. I can use the computer fine with home edition, though it's a clean slate in terms of data. I can, however, view all of my old files from the professional OS in the home OS by going to Documents and Settings in the C drive. This is good in that I can now copy my music, important documents, etc. onto different locations, but I still want my old OS back. With this new configuration, I can't install certain programs because apparently my service pack is out of date and attempts to update it have failed, I can't do a system restore to when my old OS was working, and windows no longer recognizes my speakers that were working fine only a few days ago.

Can someone PLEASE help me? I'm not the most tech-savvy guy around but I can try to provide more information if necessary. Thanks!
 

acraig426

Thread Starter
Joined
Apr 20, 2009
Messages
3
update:

I've managed to get everything under control in Windows XP Home edition, though it is annoying to have a brand new OS and finding and transferring files. My main problem now is that my computer does not recognize my speakers at all. They're properly connected to the computer and to an outlet and everything, just as they were before this big mess happened, but not Windows does not even know that they exist. I assume that because neither I nor my computer knows what kind of speakers they are, it's not as simple as installing a driver... right?

Also, I am still occasionally getting redirected to spam websites when I click on google search results. I'll continue to clean my registry with ccleaner and scan my computer with malwarebytes, but so far they've yielded no viruses or anything.
 
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