kernel32

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donl1150

Thread Starter
Joined
Mar 7, 2001
Messages
7
After a hard drive crash and replacement, now trying to get operational again. Quicken 2000 gives me this error message when trying to
download stock prices:

QW caused an invalid page fault in
module KERNEL32.DLL at 016f:bff7a138.
Registers:
EAX=0ffffffc CS=016f EIP=bff7a138 EFLGS=00010206
EBX=04fa8b10 SS=0177 ESP=0100f3f8 EBP=0100f42c
ECX=ffffffff DS=0177 ESI=04fa8a70 FS=324f
EDX=00000001 ES=0177 EDI=1000009c GS=0000
Bytes at CS:EIP:
89 51 08 8b 53 08 8b 43 04 89 42 04 8d 93 0b 10
Stack dump:
0100f42c 04fa8a70 00df0000 00017090 bff7b31d 00df0000
04fa8a70 000000a0 00000200 0000030c 5f49c94c 00017090
04fa8a70 0100f474 bff7b962 00df0000

Already uninstalled and re-installed. Any thoughts?
 

Bryan

Bryan
Joined
Jul 3, 1999
Messages
11,943
Now now, one of the opposite sex is more than enough here. Why don't you ever tell me or Mulder, nice one?


[This message has been edited by bhesson (edited 03-09-2001).]
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,746
(...okay...are you listening?...sharon, ya better sit down before you hear my response to bryan...drumroll please....)

Because I've never seen them, Bryan!! How about sending me a gif?

[This message has been edited by Dreamboat (edited 03-09-2001).]
 

Bryan

Bryan
Joined
Jul 3, 1999
Messages
11,943
As Mulder would say, ahahahahahaaaaa

Good luck, I've got to go....


BTW, Thomas is looking for you in the other forums.

[This message has been edited by bhesson (edited 03-09-2001).]
 

donl1150

Thread Starter
Joined
Mar 7, 2001
Messages
7
Nice to have a little chit chat while were gettin our hands dirty.

Sharon, I have been picking away at the tips at kernel32.com. Did the hard drive check, deleted swap files, extracted new kernel32.

Will try deleting password list now. No luck yet. Will keep you posted.
 

donl1150

Thread Starter
Joined
Mar 7, 2001
Messages
7
Forgot to mention.....running Win98 se.....have all the latest updates to it as well.
 
Joined
Feb 16, 2001
Messages
841
donl, I'm a computer novice myself, but I like to try to help out the pros that are a permanent fixture here by doing a little research when I can as they have helped me out when I was desperate for a little tech support. They'll help you out in anyway they can (they're VERY good). Keep us posted. Good luck! :)

[This message has been edited by Sharon D (edited 03-10-2001).]
 

Bryan

Bryan
Joined
Jul 3, 1999
Messages
11,943
Try downloading and running <a href=http://www.lavasoft.de/aaw/index.html> AdAware 4.55 </a>. Just click on the link on the left titled "Download Page" and then download aaw45.exe. Install it, then look under Start>Programs for the Ad-Aware.exe to run it. See if it finds any spyware and let it clean/delete it. Then see what happens with the Quicken download. Spyware is notorious for causing Kernel32 errors in other apps.
 

donl1150

Thread Starter
Joined
Mar 7, 2001
Messages
7
Bryan,

Thanks for the tip. Nice littel utility. It found two spyware programs.....deleted them.....still have the Quicken problem.

Thanks anyway....I'll keep the utility on the system.

don
 

Bryan

Bryan
Joined
Jul 3, 1999
Messages
11,943
My next suggestion would be to disable all of your Startup programs and then try Quickin. Assuming your running 98 or ME, do this,

Start>Run, key in Msconfig and press enter. Click on the Startup tab. Now make note of everything that has a checkmark next to it. Now remove all checkmarks except ScanRegistry and Systray. Click on Apply and follow the prompts to restart. Once it's restarted try Quicken. What happens?

[Edited by Bryan on 03-13-2001 at 09:49 AM]
 
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