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Keyboard and Mouse Don't Work

Discussion in 'Hardware' started by Midnight55, Sep 15, 2018.

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  1. Midnight55

    Midnight55 Thread Starter

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    My keyboard and mouse just stopped working on my windows 10 desktop some people have told me that the drivers where lost others said it was broke but I really don't know how to fix so if you know how to fix or had the same problem please let me know the best way to fix it thank you
     
  2. crjdriver

    crjdriver Moderator

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    Is this a wired keyboard or wireless?
    Does your keyboard work in the bios?
    Have you tried different usb ports?
     
  3. Midnight55

    Midnight55 Thread Starter

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    It is a wired keyboard and I have tried all of the USB ports and also when I unplup them and replug hem into the usb ports they light up but the t just goes out and won't let me use the keyboard or the mouse and they both work fine on a different computer
     
  4. crjdriver

    crjdriver Moderator

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    You have not answered. Can you access the bios with your current keyboard?
     
  5. Midnight55

    Midnight55 Thread Starter

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    No I cannot enter the bois with the keyboard or any other kryboard
     
  6. crjdriver

    crjdriver Moderator

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    Most likely your usb port failed. Try your keyboard on another system. If it works there, you know the usb port failed.
    On lower end motherboards and just about all big box systems ie dell, hp, etc, the usb ports have a single fuse. On high end motherboards, multiple fuses are used.
     
    Fellipe likes this.
  7. Midnight55

    Midnight55 Thread Starter

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    Is it expensive to get the USB ports fixed
     
  8. Midnight55

    Midnight55 Thread Starter

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    And also i have other things like a mic and some other stuff pluged into the usb ports and they seem to be working fine
     
  9. crjdriver

    crjdriver Moderator

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    If the keyboard/mouse work on other systems, then your usb ports have most likely failed [given that your keyboard does not work in the bios]
    Generally you do not fix a blown fuse on a motherboard since it would cost quite a bit to have an electronics shop fix it for you.

    Are you able to boot the system with a bootable usb ie windows install, linux live, etc? If so, does your keyboard work then?
     
  10. Midnight55

    Midnight55 Thread Starter

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    Today I could finally get into the Asus bios mode for my computer but other that that I don't know what to to.
     
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